Strategic Business Operations Partner

22 hours ago


Mangalore, Karnataka, India beBeeOperation Full time ₹ 75,00,000 - ₹ 1,50,00,000
Partner Operations Specialist Job Summary

We are seeking a highly skilled Partner Operations Specialist to join our internal projects team.

  • Assist in the management of partner certifications, ensuring timely updates and progress tracking.
  • Provide top-notch help desk support to clients, coordinating L2 and L3 escalations for efficient issue resolution.
  • Deliver accurate and actionable reporting on key performance indicators (KPIs) such as Azure consumption, customer adds, and other relevant metrics.
  • Support outbound referrals and co-sell initiatives, driving performance metric protection.
  • Identify opportunities eligible for PAL or POR attribution, capturing and executing requirements post-contracting.

Key Responsibilities:

  1. Manage certification lists, track progress, and provide support to team members.
  2. Triage and manage help desk requests with clients, ensuring timely escalation to resolve issues.
  3. Deliver KPI-based reporting and insights to drive decision-making.
  4. Facilitate co-sell vs. partner-led motions, ensuring offer attachment.
  5. Identify opportunities and execute attribution requirements.

Requirements & Qualifications:

  • Strong understanding of partner ecosystems and experience in sales operations or partner management.
  • Excellent organizational, project management, communication, and stakeholder management skills.
  • Detail-oriented with a data-driven mindset.


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