Support Specialist

2 days ago

Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000

Job Title: Customer Service Representative

What You'll Be Doing:
  • Respond to customer inquiries via phone, resolving issues and providing solutions in a timely and professional manner.
  • Foster strong relationships with customers by actively listening to their concerns and providing personalized support.
  • Utilize problem-solving skills to troubleshoot technical issues related to telecommunication products.
  • Analyze customer needs and tailor responses to meet their expectations, ensuring high levels of customer satisfaction.
  • Communicate effectively with internal teams to ensure seamless issue resolution and escalation when necessary.
Required Skills and Qualifications:
  • Excellent communication and interpersonal skills, with the ability to work with diverse customer profiles.
  • Proficient knowledge of operating systems (Windows 10) and internet fundamentals.
  • Strong analytical and problem-solving skills, with the ability to think critically and resolve complex issues.
  • Experience working in a fast-paced environment, with the ability to multitask and prioritize tasks effectively.
  • Ability to maintain confidentiality and handle sensitive customer information with discretion.
  • High school diploma or equivalent required; degree in a related field preferred.
Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Others:

This role requires excellent communication and teamwork skills, as well as the ability to work in a dynamic and fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply

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