Current jobs related to Customer Success Strategist - Pune, Maharashtra - IGT Solutions


  • Pune, Maharashtra, India Avalara Full time

    About the RoleWe're seeking an experienced Enterprise Customer Success Strategist to join our team. In this critical role, you'll play a key part in ensuring customer satisfaction by demonstrating empathy, ownership, and responsiveness in managing customer inquiries, issues, and complex situations. You'll work closely with cross-functional teams to drive...


  • Pune, Maharashtra, India Siemens Technology Full time

    About the RoleWe are looking for a skilled Partner Success Strategist to manage and grow our relationships with global Independent Software Vendors (ISVs). You will be responsible for establishing strong partnerships, driving revenue growth, and ensuring mutual success for both Siemens and our ISV partners.Main Responsibilities:Build and maintain strong...


  • Pune, Maharashtra, India Marriott Full time

    About UsWe are Marriott, a global leader in luxury hospitality, known for delivering rare and special experiences that leave lasting memories. Our commitment to excellence and dedication to our guests have earned us a reputation as a global brand leader in luxury hospitality. We offer a unique opportunity to join a diverse and inclusive culture where...

  • Customer Success

    2 weeks ago


    Pune, Maharashtra, India iFocal Solutions Pvt Ltd Full time

    Job Title: Customer Success & Delivery Management Associate – EdTech Company Location:[Chennai, Bangalore and Pune] Our clientis a trail blazer organization in EdTech space. They empower large IT services organizations with innovative learning experience platforms and end to end learning solutions for building strategic tech skills and capabilities...

  • Customer Success

    2 weeks ago


    Pune, Maharashtra, India iFocal Solutions Pvt Ltd Full time

    Job Title: Customer Success & Delivery Management Associate – EdTech CompanyLocation: [Chennai, Bangalore and Pune]Our client is a trail blazer organization in EdTech space. They empower large IT services organizations with innovative learning experience platforms and end to end learning solutions for building strategic tech skills and capabilities...

  • Customer Success

    2 weeks ago


    Pune, Maharashtra, India iFocal Solutions Pvt Ltd Full time

    Job Title: Customer Success & Delivery Management Associate – EdTech Company Location:  (Chennai, Bangalore and Pune) Our client  is a trail blazer organization in EdTech space. They empower large IT services organizations with innovative learning experience platforms and end to end learning solutions for building strategic tech skills and capabilities...


  • Pune, Maharashtra, India Siemens Technology Full time

    Job DescriptionSiemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle...


  • Pune, Maharashtra, India Wolters Kluwer India Private Limited Full time

    About the JobAs a Customer Experience Strategist at Wolters Kluwer India Private Limited, you will play a crucial role in driving business growth by delivering exceptional customer experiences. This is an exciting opportunity to leverage your expertise in operational and administrative processes to drive strategic initiatives and improve customer...


  • Pune, Maharashtra, India Pivotal Full time

    Pivotal is seeking a highly skilled Documentation Strategist to join our team. The ideal candidate will have 8 years of experience in technical writing for software products or technology services and will be proficient in technical writing tools such as Confluence, MS Word, Adobe Acrobat, or others.The Documentation Strategist will be responsible for...


  • Pune, Maharashtra, India Recruitfy Full time

    Company Overview: Recruitfy is a leading company in the field of recruitment and talent acquisition.Job Description: We are seeking a highly skilled Digital Media Strategist to join our team. The successful candidate will be responsible for launching and optimizing Google and YouTube ad campaigns, collaborating with cross-functional teams, and staying...


  • Pune, Maharashtra, India iMocha Full time

    Job Title: Customer Success Manager - US Region Location: Must be based in Pune or willing to relocate. Department: Customer SuccessShifts: 4:30 pm to 1:00 am (IST)Mode of work: WFO - Hybrid Job SummaryKey Responsibilities:- As a Customer Success Manager at iMocha, you will be responsible for fostering strong relationships with our customers to ensure their...


  • Pune, Maharashtra, India JISA Softech Private Limited Full time

    Job DescriptionWe are looking for a talented and experienced Customer Success Associate to join our growing team. In this role, you will be responsible for building and managing relationships with assigned clients, ensuring their satisfaction, and contributing to the overall success of the customer success team. You will also leverage your project management...


  • Pune, Maharashtra, India BioTalent Search® Full time

    We are looking for a skilled Market Growth Strategist to join our team at BioTalent Search. The ideal candidate will have 1-5 years of experience in sales of Medical Devices/Equipment, preferably from the Healthcare, Diagnostics, or Laboratories industry.The successful applicant will be responsible for generating leads and achieving defined business targets....


  • Pune, Maharashtra, India Forescout Technologies Inc Full time

    What We Do Managing cyber risk, together  - As the world is becoming more and more connected so is the need for Forescout's solutions. Forescout is at the forefront of one of the largest needs in the security space. Forescout delivers automated cybersecurity across the digital terrain, maintaining continuous alignment of customers' security frameworks...


  • Pune, Maharashtra, India iMocha Full time

    Designation: Customer Success Manager. Location : Pune(Hybrid). Shift timings : 4:30 pm to 1:30 am (IST). About iMocha: iMocha Skills Intelligence Cloud- is One unified platform that delivers "Skills-first" for Talent Acquisition (FTE & Contingent) and Talent Management for Upskilling, Reskilling, and Internal Mobility - any job role, any industry and at...


  • Pune, Maharashtra, India Celoxis Technologies Pvt. Ltd. Full time

    Are you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...


  • Pune, Maharashtra, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. What Your...


  • Pune, Maharashtra, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. What Your...


  • Pune, Maharashtra, India Celoxis Technologies Pvt. Ltd. Full time

    Are you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your...


  • Pune, Maharashtra, India Forescout Full time

    What We DoManaging cyber risk together - As the world is becoming more and more connected so is the need for Forescout s solutions Forescout is at the forefront of one of the largest needs in the security space Forescout delivers automated cybersecurity across the digital terrain maintaining continuous alignment of customers security frameworks with...

Customer Success Strategist

1 week ago


Pune, Maharashtra, India IGT Solutions Full time
About IGT Solutions

IGT Solutions is a Technology, Digital Services & BPM company committed to deliver innovation and business excellence for our clients across the globe.

Our Mission

We simplify complex customer interactions while delivering a seamless experience.

Our Expertise

We provide integrated BPM, Technology and Digital Services & Solutions for clients across industries.

With a global delivery footprint, spread across 19 centres in 11 countries, we have 30,000 CX and Technology experts from 35+ nationalities.

About the Role

We are looking for a Partner - Customer Success to join our team.

The successful candidate will be responsible for developing an account-level strategy for customers, leading the account to nurture it by delivering business objectives and providing strategic direction.

This includes building and maintaining global alliances and partnerships with industry relationships, providing strategic support to shareholders on business plan review/implementation, and accomplishing organizational goals and objectives.

Key Responsibilities
  • Build and Maintain Global Alliances and partnerships with Industry Relationships
  • Provide strategic support to the shareholders on Business Plan Review/Implementation
  • Accomplish the organization's goals and objectives
  • Manage client expectations, participate in steering committee review meetings

Meet or exceed sales revenue/profitability and customer satisfaction goals in the APAC region.

Should have deep knowledge and understanding of the Travel technology market, Competition & Market trends in the BPO industry.

Requirements

12-18 years of experience in BPO / CX Account Management at a leadership level

Sales experience with a proven track record in BPO and/or ITES Sales

Deep knowledge, Experience, and understanding of the Travel / TTH / Airline Industry