Oncology Patient Liaison
2 days ago
This is a pivotal role that serves as a liaison between patients, healthcare providers, and administrative teams within our Oncology Day Care Clinic. The Patient Experience Manager will be responsible for patient engagement, coordination of care services, promotion of value-added services, and ensuring a seamless patient experience from admission to discharge.
Main Responsibilities:- Manage the Patient Journey (Entry to Discharge)
- Serve as the primary point of contact for patients and caregivers, ensuring a smooth check-in, consultation, treatment, and discharge process
- Guide patients through registration, medical documentation, billing, and consultation scheduling to reduce confusion and stress
- Ensure a well-coordinated patient flow, minimizing wait times and optimizing scheduling
- Address patient queries, concerns, and grievances promptly and empathetically
The ideal candidate will have strong communication and interpersonal skills, ability to work in a fast-paced medical environment with empathy and professionalism, and experience in patient service management, hospital operations, or front-desk coordination.
Key Requirements:- Bachelor's or Master's in Hospital Administration, Healthcare Management, or a related field
- 5+ years in hospitality, patient experience, or healthcare administration roles
- Prior experience in Oncology or premium healthcare services is preferred
A female candidate is preferred for the role as per organizational requirements.
-
Patient Experience Manager
4 days ago
Gurgaon, Haryana, India 2070Health Full timeAbout 2070 HealthW Health has set up India's first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day...
-
Patient Experience Manager
2 days ago
Gurgaon, Haryana, India 2070 Health Full timeJob DescriptionAbout 2070 HealthW Health has set up India&aposs first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea...
-
Patient Experience Manager
3 days ago
Gurgaon, Haryana, India 2070Health Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout 2070 HealthW Health has set up India's first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day...
-
Patient Experience Manager
3 days ago
Gurgaon, Haryana, India 2070Health Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout 2070 HealthW Health has set up India's first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day...
-
Care Coordinator
3 days ago
Gurgaon, Haryana, India beBeePatientExperience Full time ₹ 15,00,000 - ₹ 20,00,000The role of a Patient Experience Manager is pivotal in ensuring seamless interactions between patients and healthcare providers within an Oncology Day Care Clinic setting.Key ResponsibilitiesPatient Flow Management: Minimizing wait times and optimizing scheduling to enhance the patient experience.Clinical Coordination: Coordinating patient onboarding,...
-
Operations Manager- Everhope Oncology
5 days ago
Gurgaon, Haryana, India 2070Health Full time ₹ 5,00,000 - ₹ 10,00,000 per yearAbout 2070 Health W Health has set up India's first healthcare- focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day...
-
Gurgaon, Haryana, India 2070Health Full time ₹ 5,00,000 - ₹ 10,00,000 per yearAbout Everhope Oncology Everhope Oncology is on a mission to transform cancer care by making high-quality treatment more accessible, patient-friendly, and closer to home. Backed by Narayana Health, one of India's leading hospital systems, W Health Ventures, a healthcare venture capital firm, and 2070 Health, a healthcare-focused venture studio, Everhope has...
-
Gurgaon, Haryana, India 2070Health Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Everhope OncologyEverhope Oncology is on a mission to transform cancer care by making high-quality treatment more accessible, patient-friendly, and closer to home. Backed by Narayana Health, one of India's leading hospital systems, W Health Ventures, a healthcare venture capital firm, and 2070 Health, a healthcare-focused venture studio, Everhope has...
-
Gurgaon, Haryana, India 2070Health Full timeAbout Everhope OncologyEverhope Oncology is on a mission to transform cancer care by making high-quality treatment more accessible, patient-friendly, and closer to home. Backed by Narayana Health, one of India's leading hospital systems, W Health Ventures, a healthcare venture capital firm, and 2070 Health, a healthcare-focused venture studio, Everhope has...
-
Oncology Clinic Operations Specialist
7 days ago
Gurgaon, Haryana, India beBeeOperations Full time ₹ 14,00,000 - ₹ 19,80,000Operations Manager Job DescriptionAbout the Role:The Operations Manager will oversee end-to-end management of oncology clinics and day-care centers, ensuring successful launch, ongoing operations, and compliance with healthcare standards.Lead planning and execution of new clinic launches, including infrastructure readiness, facility design, medical equipment...
