Customer Experience Lead

2 weeks ago

Northeast India beBeeLeadership Full time £ 55,000 - £ 70,000
Job Title

A leading marketing services company is seeking a high-calibre professional to provide oversight and leadership to account teams and develop the business strategy.

  • A significant commercial background in print, packaging or services sector is required.
  • A proven track record of building strong client relationships and leading account teams.
  • The ability to understand projects and market insight to deliver consulting services.

A highly positive working environment with excellent job satisfaction scores.

Candidates should email their CV as a word document for consideration.

Key Responsibilities

• Develop and implement business strategies to drive growth and success.

• Provide leadership and guidance to account teams to achieve sales targets.

• Build and maintain strong relationships with clients to ensure customer satisfaction.

• Analyse market trends and competitor activity to identify opportunities.

• Collaborate with cross-functional teams to deliver project results.

Requirements

• Significant commercial experience in print, packaging or services sector.

• Proven track record of building strong client relationships and leading account teams.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work under pressure and meet deadlines.

What We Offer

• A highly positive working environment with excellent job satisfaction scores.

• Opportunities for career development and growth.

• Competitive salary and benefits package.

• Collaborative and dynamic team environment.

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