
Senior SLA Governance Professional
11 hours ago
Job Overview
We are seeking an experienced Senior SLA Governance Professional to join our team.
Key Responsibilities:
- Coordinate SLA issuance with internal stakeholders and external providers to ensure seamless project deliveries.
- Manage SLA signatures, ensuring legal documents align with project requirements.
- Develop and maintain KPIs for SLA performance, leading committee meetings to drive improvement.
- Collaborate with Legal and Compliance teams to adapt to evolving regulatory requirements.
Requirements:
- At least 10 years of relevant SLA experience, preferably in a similar role.
- Strong knowledge of legal documentation, data protection, and IT security principles.
- Bachelor's degree or equivalent in a related field.
Preferred Qualifications:
- Legal background or experience in internal/external contracts would be beneficial.
About the Role
This is a senior-level position that requires strong leadership skills, excellent communication abilities, and a deep understanding of SLA governance. The ideal candidate will have a proven track record of driving improvement and adapting to changing regulations.
What We Offer
We offer a competitive compensation package, opportunities for professional growth, and a collaborative work environment.
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