Senior Operational Director

2 months ago


Mumbai, Maharashtra, India Swen Services Full time
Key Responsibilities

As a senior leader at Swen Services, the Branch Manager will oversee all operational aspects, including distribution operations, customer service, human resources, administration, and sales.

  • Direct all operational activities to ensure seamless execution and customer satisfaction.
  • Analyze local market conditions to identify current and prospective sales opportunities.
  • Develop and implement forecasts, financial objectives, and business plans to drive growth.
  • Maintain a high level of employee and customer satisfaction through effective communication and conflict resolution.
  • Manage branch budget and allocate resources efficiently to achieve business goals.
  • Develop and execute training programs to enhance employee skills and performance.
  • Collaborate with other branches and headquarters to share best practices and leverage growth opportunities.

Swen Services values a culture of high ethical standards, and the Branch Manager will adhere to all regulations and applicable laws while promoting a positive company image.



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