Senior Luxury Hospitality Executive

3 days ago

Mangalore, Karnataka, India beBeeHousekeeper Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title:

Corporate Executive Housekeeper

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  • We are seeking a highly experienced and skilled executive to join our team. As a strategic partner to unit leadership, you will be responsible for setting and maintaining the highest standards of cleanliness, presentation, and maintenance across all properties.
Key Responsibilities:

We are looking for someone who can develop, implement, and standardise housekeeping policies, procedures, and checklists across all properties.

  • Conduct regular property audits, including detailed snag lists for all areas such as guest spaces, back-of-house, and public areas and ensure timely closure of pending items.
  • Advise and guide Unit Facility Managers on best practices, process flows, resource allocation, and vendor management.
  • Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans.
  • Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections.
  • Support recruitment, on-boarding, and training of facility staff at unit level, ensuring skill development and service excellence.
  • Analyse member and guest feedback related to housekeeping and initiate corrective measures.
  • Provide periodic reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores.
  • Stay updated on industry innovations in cleaning equipment, materials, and sustainable housekeeping practices to recommend upgrades.
Requirements:
  • Proven expertise in managing housekeeping operations in luxury hotels or premium lifestyle clubs.
  • Strong eye for detail, with the ability to identify and resolve discrepancies in upkeep and maintenance.
  • Excellent leadership and coaching skills to influence and guide unit-level teams.
  • Proficiency in snag list creation and follow-up tracking tools.
  • Strong coordination skills across multiple properties, with the ability to prioritise tasks effectively.
  • Proficiency in vendor management including vendor negotiation, performance monitoring, and cost optimisation.
  • Knowledge of sustainable cleaning solutions and modern housekeeping technology.
Qualifications:
  • Bachelor's degree in Hotel Management or related field.
  • 8–12 years' experience in housekeeping leadership within luxury hospitality.
  • Multi-property or corporate-level experience preferred.
The Quorum offers:
  • A competitive salary package
  • Ongoing professional development opportunities
  • A dynamic and supportive work environment

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