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AI Automation Specialist

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Agra, Uttar Pradesh, India beBeeArtificial Full time ₹ 80,00,000 - ₹ 1,50,00,000
ServiceNow AI Agent Engineer

We are seeking a highly skilled ServiceNow AI Agent Engineer to support the implementation of intelligent agents at healthcare payer clients.

Job Description

The ideal candidate will have deep expertise in the ServiceNow platform, AI Agent Studio, and integration of AI/ML models with enterprise workflows. You will work closely with cross-functional teams to design, configure, and deploy AI Agents that enhance automation, service delivery, and analytics capabilities.

Key responsibilities include:

  • Configuring and customizing ServiceNow AI Agents using AI Agent Studio
  • Developing workflows, subflows, and process automation within ITSM, CSM, HRSD, and SecOps modules
  • Integrating ServiceNow AI Agents with external systems using Integration Hub, APIs, and Workflow Data Fabric
Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

  • Strong hands-on experience with the ServiceNow Platform (ITSM, CSM, HRSD, SecOps)
  • Proficiency in ServiceNow AI Agent Studio, no-code/low-code development
  • Expertise in workflow automation, Integration Hub, and API integrations
  • Solid understanding of LLMs and ML concepts for natural language processing and AI-driven automation
Benefits

This is an excellent opportunity to join a dynamic team and contribute to the development of innovative AI solutions. You will have the chance to work on complex projects, collaborate with experienced professionals, and gain valuable experience in the field of AI and ServiceNow.