Senior Technical Services Expert

15 hours ago

Gulbarga, Karnataka, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 20,00,000

Job Opportunity

We are seeking a highly skilled and experienced professional to fill the role of Technical Support Specialist. As a key member of our team, you will be responsible for providing exceptional technical support and services to our clients. This is an exciting opportunity to join our organization and contribute to the success of our business.

About the Role

The successful candidate will have excellent technical knowledge and skills, as well as strong communication and problem-solving abilities. They will be responsible for troubleshooting technical issues, providing training and support to clients, and working closely with internal teams to ensure seamless service delivery.

Key Responsibilities:

  • Provide technical support and services to clients via phone, email, or in-person.
  • Troubleshoot technical issues and resolve problems efficiently.
  • Develop and deliver training programs to clients on using technical tools and platforms.
  • Collaborate with internal teams to identify areas for process improvement and implement changes.
  • Analyze client data to identify trends and opportunities for growth.
  • Benefits:
    • A competitive salary and benefits package.
    • Ongoing training and development opportunities.
    • A dynamic and supportive work environment.

Requirements:

  • Education: Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field.
  • Experience: 2+ years of experience in technical support, client services, or business operations.
  • Skills:
    • Excellent technical knowledge and skills.
    • Strong communication and problem-solving abilities.
    • Ability to work independently and as part of a team.

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