Enterprise Cybersecurity Solutions Specialist

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeImplementation Full time ₹ 1,80,00,000 - ₹ 2,50,00,000
Technical Implementation Expert

We seek a seasoned professional to spearhead the onboarding and technical enablement of enterprise customers across multiple cybersecurity products.

This role entails hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerized environments.

  • Critical Role: Customer Onboarding & Enablement
    • Lead end-to-end onboarding for enterprise customers on multiple cybersecurity products
    • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
    • Align solution deployment/configuration/optimisation with customer business goals, security policies, and compliance requirements.
  • Technical Implementation
    • Assist with the deployment and configuration of cybersecurity agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.
    • Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o.
    • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.
  • Customer Success & Adoption
    • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.
    • Educate and guide customers on platform capabilities, security use cases, and best practices.
    • Design and manage onboarding plans, training sessions, and success criteria tracking.
Requirements
  • Experience & Technical Skills:
    • 5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support).
    • Hands-on experience in enterprise IT environments, with working knowledge of Windows, Linux, and basic networking concepts.
    • Exposure to cloud platforms (AWS, Azure, GCP, OCI)
    • Familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.
Key Responsibilities
  • Cross-functional Collaboration
    • Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements.
    • Collect feedback to inform product development and improve onboarding frameworks.
Mindset & Adaptability
  • Analytical thinker with problem-solving orientation.
  • Flexible working schedule, as role requires.
  • Able to work independently and manage multiple onboarding projects simultaneously.
  • Collaborative and empathetic approach to building customer relationships.

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