Operations Manager

7 days ago


Navi Mumbai, Maharashtra, India Schindler Group Full time
Job Title: Assistant/Area Manager - Existing Installations

We Elevate... Your Responsibilities

The Assistant/Area Manager - Existing Installations plays a crucial role in driving business success by effectively managing an area of Existing Installations within a Branch. This involves overseeing all resources in line with the company's established rules to meet business targets for the Branch.

  • Optimize branch staffing of service technicians by planning personnel needs, including route organization, workloads, and training.
  • Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work, and operational efficiency.
  • Manage problem-solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.
  • Execute and solve retrofits, Directive Letter to Field Information (DLFI), and non-conformities.
  • Manage repairs from offer to order, including the collection of bad debts.
  • Manage the Modernization Transformation.

We Elevate... Your Best Self

For the Assistant/Area Manager - Existing Installations position, Schindler seeks individuals with:

Expertise

Desired experience in a similar industry (with preferred exposure to service and maintenance) for overall 10 years and preferably 3 years in E&E industry.

Knowledge and Skills

Desired E&E product knowledge, safety procedures knowledge, organization and planning skills, people management skills, customer-oriented behavior, and Schindler Leadership Framework behaviors required.

Education

Bachelor's degree in Technical, Mechanical, Electrical, or Electronics Engineering. MBA (preferred)

We Elevate... You


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