
Operations Manager
7 days ago
We Elevate... Your Responsibilities
The Assistant/Area Manager - Existing Installations plays a crucial role in driving business success by effectively managing an area of Existing Installations within a Branch. This involves overseeing all resources in line with the company's established rules to meet business targets for the Branch.
- Optimize branch staffing of service technicians by planning personnel needs, including route organization, workloads, and training.
- Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work, and operational efficiency.
- Manage problem-solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.
- Execute and solve retrofits, Directive Letter to Field Information (DLFI), and non-conformities.
- Manage repairs from offer to order, including the collection of bad debts.
- Manage the Modernization Transformation.
We Elevate... Your Best Self
For the Assistant/Area Manager - Existing Installations position, Schindler seeks individuals with:
Expertise
Desired experience in a similar industry (with preferred exposure to service and maintenance) for overall 10 years and preferably 3 years in E&E industry.
Knowledge and Skills
Desired E&E product knowledge, safety procedures knowledge, organization and planning skills, people management skills, customer-oriented behavior, and Schindler Leadership Framework behaviors required.
Education
Bachelor's degree in Technical, Mechanical, Electrical, or Electronics Engineering. MBA (preferred)
We Elevate... You
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