Sales Support Specialist

4 weeks ago


Mumbai, Maharashtra, India TeamViewer Full time

About the Role

We are seeking a highly skilled Sales Support Specialist to join our TeamViewer team in Mumbai. As a Sales Support Specialist, you will work closely with our key account managers and inside sales team to provide exceptional support and assistance.

Key Responsibilities

  • Process orders using our CRM system and assist with tasks leading up to the sale.
  • Support our Channel and Enterprise Sales teams in the EMEA Region.
  • Process orders by utilizing our ERP system.
  • Create quotations in collaboration with account managers.
  • Respond to partner queries via email and ticketing system.
  • Maintain data quality in CRM and other systems.
  • Assist with other operational tasks as required.

Requirements

  • Experience working in a customer service or administrative role, ideally supporting a sales team or agent.
  • Demonstrated experience using a CRM tool or ERP system (Microsoft Dynamics 365 is advantageous).
  • Strong oral and written fluency in English (other European languages are a bonus).
  • Ability to build rapport and communicate effectively with internal and external clients.
  • Forward-thinking, solution-focused, and a team player.
  • Advanced knowledge of Windows and the Microsoft Office suite, particularly Excel.
  • A degree in commerce, business administration, or similar field is advantageous.

What We Offer

  • Contract location in Mumbai with a hybrid work arrangement.
  • Occasional international travel is possible.
  • Competitive compensation package including company bonus, stock-based options, and regular salary reviews.
  • Opportunity to attend events including the F1 and Manchester United games.
  • Flexible working arrangements with our optional hybrid work-from-home program.
  • Help us celebrate diversity; our APAC team comes from 22 different nationalities.


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