Voice Process Specialist
7 days ago
Job Summary
We are seeking a skilled Customer Service Representative to join our team at Call For Jobs. As an Automobile Customer Service Representative, you will be responsible for managing incoming calls and customer service inquiries, providing information about products and services, and recording details of complaints.
Key Responsibilities:
- Manage incoming calls and customer service inquiries
- Provide information about products and services
- Record details of complaints and customer interactions
- Follow up on customer requests and resolve issues
- Refer unresolved customer grievances to designated departments
Requirements:
- Graduation required
- 1 year of experience in BPO
- Excellent English and Hindi language skills
- Ability to work in a rotational shift
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