Debt Recovery Manager

5 days ago


Kerala, India IDFC FIRST Bank Full time

Role/Job Title : Debt Manager- Recoveries-BIL, Personal Loan & MBL

Function/Department : Credit Management

Job Purpose :

The role bearer has the responsibility to plan, organize, direct and oversee the activities of the credit management and recovery team. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving payments from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.

Key Responsibilities:

  1. Responsible for managing and undertaking the credit recovery process for debts that have been assigned.
  2. Regularly track the portfolio for specific buckets for the assigned area.
  3. Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters.
  4. Responsible to allocate and achieve targets from agencies/ in house team.
  5. Regularly follow up with the default customers.
  6. Ensuring adherence to credit recovery process and legal guidelines.
  7. Tracing out absconded default customers and initiate recovery process.
  8. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.
  9. Maintain data for administrative work related to credit recovery such as updating delinquent account history, providing and maintaining MIS report, reviewing of recovery feedback on daily, weekly & monthly basis.

Education Qualification :

Graduation: Any Graduate

Post-graduation : MBA, PGDM

Experience : 2+ years of relevant experience



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