Debt Recovery Specialist

2 weeks ago


Kerala, India IDFC FIRST Bank Full time

Role/ Job Title : Debt Recovery Specialist

Function/ Department : Collections

Job Purpose:

The role holder is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing associated agencies in their assigned territory, ensuring efficiency, and optimizing EMI retrieval from customers while adhering to bank guidelines.

Responsibilities:

  1. Manage and undertake debt recovery processes for assigned debts.
  2. Regularly track portfolios for specific buckets in the assigned area.
  3. Monitor and control delinquency, focusing on non-starters.
  4. Allocate and achieve targets from agencies or in-house teams.
  5. Follow up with default customers.
  6. Ensure adherence to collection processes and legal guidelines.
  7. Identify and initiate recovery processes for absconded default customers.
  8. Recommend legal actions for non-recoverable cases and collaborate with the legal team for case closure.
  9. Maintain administrative data and provide MIS reports.

Qualifications:

Graduation: Any Graduate

Post-graduation: MBA, PGDM

Experience: 2+ years of relevant experience



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