Business Development Associate

2 weeks ago

Hyderabad Secunderabad Telangana Pune Chennai, India beBeeRelationships Full time ₹ 5,00,000 - ₹ 20,00,000

We are seeking a Business Development Associate to join our team and drive customer satisfaction, retention, and business growth. This role is critical in building and maintaining strong relationships with clients, understanding their needs, and delivering exceptional products or services.

  • Responsibilities:
  • Client Relationship Management: Develop and maintain long-term relationships with assigned clients through effective communication, trust-building, and mutual understanding of business goals and challenges.
  • Needs Assessment: Conduct thorough assessments to understand client requirements, preferences, and expectations, identifying opportunities for upselling or cross-selling based on client needs.
  • Account Planning: Create strategic account plans outlining strategies for client retention and growth, collaborating with internal teams to align products or services with client objectives.
  • Product/Service Presentation: Present and demonstrate products or services to clients, highlighting key features and benefits, providing training and support as needed.
  • Issue Resolution: Address and resolve client concerns, issues, or escalations in a timely and effective manner, ensuring client satisfaction and loyalty.
  • Sales Growth: Identify opportunities for business expansion within existing accounts, working closely with the sales team to explore new revenue streams.
  • Contract Renewals: Manage contract renewals and negotiate terms to ensure continued partnership, monitoring contract compliance and addressing any discrepancies.
  • Reporting and Analytics: Prepare regular reports on account status, revenue, and performance metrics, utilizing analytics to identify trends and opportunities for improvement.
  • Customer Feedback: Gather and analyze customer feedback to improve products or services, implementing changes based on client input to enhance customer satisfaction.

This is a fantastic opportunity for someone looking to grow their career in a dynamic industry, with a focus on customer-centric approaches and innovative solutions.

The ideal candidate will have excellent communication and interpersonal skills, be able to work effectively in a team environment, and possess a strong ability to build and maintain relationships with clients.

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