Business Development Associate

3 weeks ago


Jaipur, Rajasthan, India Revolution Software Services Pvt. Ltd Full time
Job Overview

The CRM role at Revolution Software Services Pvt. Ltd. is a full-time position based on customer relationship management. This position is ideal for freshers with a strong academic background in IT fields such as BCA, MCA, or B.TECH + MBA. The CRM role involves managing customer relationships, addressing customer inquiries, and ensuring customer satisfaction through effective communication and problem-solving.

Key Responsibilities
  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.


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