Customer Relationship Specialist

1 day ago

Surat, Gujarat, India beBeeRelationship Full time ₹ 35,00,000 - ₹ 55,00,000
Job Summary

Are you a skilled communicator with a passion for sales and customer relationships? We are seeking an experienced Chat Support Associate to join our team.

Key Responsibilities:

  • Engage customers in effective and persuasive conversations to highlight the value proposition.
  • Work towards achieving and exceeding sales targets by employing consultative selling techniques to understand customer needs and recommend suitable products.
  • Build and maintain strong, long-lasting relationships with customers through regular follow-ups and personalized communication.
  • Address customer inquiries and concerns, providing timely and accurate information while developing a deep understanding of product offerings and being able to effectively communicate their features and benefits to customers.
  • Maintain accurate and up-to-date records of all interactions with customers in the company's CRM system.
  • Provide regular reports on sales performance, activities, and challenges.

Requirements:

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

Benefits:

This role offers the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of the organization. If you are a motivated and results-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

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