Product Innovation Director

6 days ago

Gurgaon, Haryana, India Sprinklr Full time
About Sprinklr

Sprinklr is a leading unified platform for customer-facing functions. Our Unified Customer Experience Management (Unified-CXM) helps companies deliver exceptional human experiences across any modern channel, at an unprecedented scale.

Our Mission

We founded Sprinklr with a mission to empower every organization on the planet to make their customers happier. Our vision is to become the world's most loved enterprise software company, ever.

Job Description: Lead Product Engineer

In this role as a Lead Product Engineer, you will be responsible for crafting and delivering innovative machine learning solutions for next-generation digital customer experience applications.

  • You will work closely with machine learning engineers and data scientists in a collaborative environment.
  • You will focus on various disciplines of machine learning, including deep learning, reinforcement learning, computer vision, language, and speech processing.
  • You will work with product management and design teams to define project scope, priorities, and timelines.

Your Responsibilities:

  • Develop and maintain high-quality scalable systems in a timely and cost-effective manner.
  • Take ownership of project technical roadmaps, including defining, planning, and publishing schedules, milestones, technical solution engineering, risks, mitigations, course corrections, trade-outs, and delivery.
  • Stay updated on industry trends, emerging technologies, and advancements in data science, incorporating relevant innovations into the team's workflow.
Requirements
  • Degree in Computer Science or related quantitative field from a top-tier institution.
  • At least 3 years of Deep Learning Experience with a distinguished track record on technically fast-paced projects.
  • Familiarity with cloud deployment technologies, such as Kubernetes or Docker containers.
  • Experience with large language models (GPT-3, Pathways, Google Bert, Transformer) and deep learning tools (TensorFlow, Torch).
  • Working experience of software engineering best practices, including coding standards, code reviews, SCM, CI, build processes, testing, and operations.
Preferred Qualifications
  • Experience in directly managing a team of high-caliber machine learning engineers and data scientists.
  • Experience with Multi-Modal ML, including Generative AI.
  • Interested in and thoughtful about the impacts of AI technology.
  • A real passion for AI.
Benefits

We offer a comprehensive package of benefits, including:

  • A range of health plans tailored to meet your needs.
  • Leading well-being programs, including daily meditation breaks and virtual fitness sessions.
  • Financial protection through a range of global and localized plans.
Why You'll Love Sprinklr

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we genuinely care about our employees and strive to provide a supportive and inclusive work environment.

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