Global Trade Specialist
6 days ago
This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. As a Global Trade Specialist in our EU Compliance team, you will play a key part in enabling sellers to expand their businesses globally on the Amazon platform.
Amazon provides sellers with a platform to sell their products on the Amazon Marketplace, which is used by over a million sellers worldwide. To support European sellers in cross-border trade, Amazon has developed a logistics product called Amazon Brokerage & Custom Services (ABACUS). This service offers brokerage assistance through partner management teams, enabling sellers to more easily move goods between the UK and other regions.
The ABACUS platform helps both existing and new Amazon sellers boost their sales on the Amazon marketplace by removing the complexities of international shipping and customs. Sellers are empowered to reach customers across borders, while maintaining a good seller relationship to assist them with any blockers when cross-bordering their goods between European countries.
Your responsibilities will include:
- Contacting sellers to fast-track their onboarding procedure by notifying them of required or missing documents
- Providing white-glove support to book sellers' first shipment through calls and emails
- Increasing shipping frequency by monitoring seller activity and nudging them if they're dormant
- Maintaining a strong seller relationship to assist with any blockers and provide a great seller experience
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