
Help Desk Support Specialist
6 days ago
The successful candidate will have strong skills in asset management, communication, documentation, and reporting, with a focus on SLA compliance, IT infrastructure support, and efficient IT ticket management.
- Key responsibilities include managing SLA compliance and IT infrastructure support, coordinating the IT help desk team for smooth operations and timely support, maintaining accurate records and documentation while fostering effective communication between users and IT teams.
Job Requirements:
- Minimum of 2 years of experience in IT support environments.
Key Skills:
- Strong organizational and team management skills.
- Excellent communication and documentation skills.
- Ability to maintain accurate records and documentation.
- Experience with IT infrastructure support and SLA compliance.
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