Visionary Digital Transformation Expert

16 hours ago

Guntur, Andhra Pradesh, India beBeeDigitalAdoption Full time ₹ 60,00,000 - ₹ 1,50,00,000

About the Job:

  • Job Title: Digital Adoption Specialist
  • Skills : Consulting, Client coordination, Communication, HTML, CSS
  • Experience Required : 2-6 Years
  • Location: Bangalore, Pune and Indore
  • Notice Period: Immediate Joiners (max 15 days)

Job Description:

Drive Digital Transformation with Us

We are seeking a skilled Digital Adoption Specialist to drive successful adoption of our product with our clients. The ideal candidate will combine a deep understanding of this platform with excellent communication skills to ensure effective delivery and support.

Your Key Responsibilities
  • Work with global customers to identify target audiences' training needs, acquire an understanding of customer applications and processes to derive actionable insights and use cases to improve digital adoption
  • Manage numerous projects, initiatives, and engagements concurrently
  • Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughout
  • Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers
  • Consult, Ideate, and propose optimal digital adoption solutions to our customers using our Product Ecosystem
  • Review, analyze, and optimize solutions to increase digital adoption usage by end-users

Requirements for Success

You Will Need
  • 2 to 6 years of experience in Instructional Design, Technical Writing, Customer Success, Account Management, or Software Development
  • Excellent communication and interpersonal skills, with ability to build relationships with multinational stakeholders, understand the purpose of various customer business and enterprise applications, processes, and user personas
  • A strong learning appetite to become an expert on our Products through our Certification Programs
  • In-depth knowledge and proficiency in Salesforce platform, including configuration, implementation, and troubleshooting
  • Comfortable working in a dynamic and evolving environment with an inclination to solve issues, bottlenecks and problems with an analytical mindset

Bonus Points

What's Nice to Have
  • Awareness of diverse cultures and practices across geographies
  • Worked in one or many industries verticals from IT, ITES, Healthcare, BFSI, Manufacturing, FMCG, and Oil and Gas
  • Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc
  • Knowledge of Javascript, CSS, HTML

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