MSME Growth Manager

6 days ago

Gurgaon, Haryana, India IndusInd Bank Full time
Role Details

As a Lead - Growth Manager for MSME mobile app, you will be responsible for driving adoption and engagement for the app across MSME segments of IndusInd Bank. You will be a crucial part of the Digital Banking team, responsible for crafting and executing the strategy around MSME App adoption and driving customer value through cross-sell, upsell, and adoption of MSME digital banking services like Transactions, Remittance, Trade, Bill Payments.

A. Customer Engagement:

Key Responsibilities:

  • Work on initiatives to increase traffic on bank's MSME app channels (mobile/net) with an objective to increase conversion from target bases and drive adoption among new/existing consumers.
  • Analyse user journeys to identify improvement areas to increase visitors and conversions on our platform(s).
  • Improve conversion funnel continuously by driving optimisation of digital journey.
  • Identify and implement levers across channels with the help of cross-functional teams aimed at improving the customer experience and ensuring seamless journeys.
  • Work closely with Bank's product, analytics and digital marketing team for designing targeted campaigns basis customer persona and targeted digital outreach respectively.
B. Product Enhancement:

Key Responsibilities:

  • Be the voice-of MSME customer in shaping the new set of features/products that the bank should launch.
  • Work closely with Marketing team to create awareness and engagement campaigns and should have a strong view on customer needs.
  • Increase adoption of new products among existing consumers through cross-sell and upsell initiatives.
  • Co-create new and optimise existing cross-sell and upsell user journeys with Digital Product Managers.
  • Collaborate with the Bank's Campaigns, Analytics and Overall Portfolio teams to drive efforts on driving conversion funnel.
Work Experience:
  • 6+ years of relevant experience in growth/product marketing for a digital business/apps.
  • Customer centric mindset and eye for detail is a must.
  • Prior experience of working on campaign management tools such as Moengage, Clevertap, Google Analytics, Adobe etc and marketing tools like Firebase, Appsflyer required.
  • Prior experience of executing D2C, B2B, MSME campaigns and content strategy.
  • Experience in managing digital portfolio for a bank/fintech/NBFC is a plus.

  • Growth Manager

    1 week ago

    Gurgaon, Haryana, India IndusInd Bank Full time

    Role OverviewAs a Senior Growth Manager for MSME mobile app at IndusInd Bank, you will be responsible for driving the adoption and engagement of the app across MSME segments. This role is part of the Digital Banking team and involves crafting and executing strategies to boost MSME App adoption and drive customer value through cross-sell, upsell, and adoption...

  • Digital Growth Strategist

    4 weeks ago

    Gurgaon, Haryana, India IndusInd Bank Full time

    Job Title: Lead - Growth Manager (MSME)IndusInd Bank is seeking a highly skilled and experienced Lead - Growth Manager (MSME) to join our Digital Banking team. As a key member of our team, you will be responsible for driving the adoption and engagement of our MSME mobile app across various segments of our customer base.Key Responsibilities:Develop and...

  • Digital Growth Strategist

    4 weeks ago

    Gurgaon, Haryana, India IndusInd Bank Full time

    Role OverviewAs a Lead - Growth Manager for MSME mobile app, you will be responsible for driving the adoption and engagement of the app across MSME segments of IndusInd Bank. This role is part of the Digital Banking team, and you will be responsible for crafting and executing the strategy around MSME App adoption and driving customer value through...

  • Digital Content Manager

    2 weeks ago

    Gurgaon, Haryana, India Indusind Bank Full time

    About the Digital Business Unit at IndusInd Bank:The Digital Business Unit at IndusInd Bank is focused on building customer-centric products with human-centered design principles for retail individual and micro, small, and medium enterprise (MSME) customer segments. One of the key objectives of the unit is to transform existing lines of businesses and build...

  • Growth Manager

    4 weeks ago

    Gurgaon, Haryana, India Nat Habit Full time

    About UsNat Habit is revolutionizing the natural living space by making it a habit. We achieve this by offering 100% natural self-care products to our consumers. Our formulations are authentic ayurvedic solutions developed in-house by our R&D team. We prepare our products fresh every day in our ayurvedic kitchen using whole and raw ingredients like fresh...

  • Senior Backend Engineer

    4 weeks ago

    Gurgaon, Haryana, India SalaryBox Full time

    Revolutionize Attendance & Payroll with SalaryBoxWe're on the lookout for a passionate Senior Backend Engineer to join our growing team and shape the future of work for MSMEs in India. You'll play a vital role in building the core systems that power our industry-leading attendance and payroll app, currently serving over 1 million users and 200k...

  • Senior Backend Developer

    3 weeks ago

    Gurgaon, Haryana, India SalaryBox Full time

    Revolutionize Attendance & Payroll for MillionsWe're on the lookout for a passionate Senior Backend Engineer to join our growing team at SalaryBox and shape the future of work for MSMEs in India. You'll play a vital role in building the core systems that power our industry-leading attendance and payroll app, currently serving over 1 million users and 200k...

  • Infrastructure Development Advisory Assistant Manager

    5 days ago

    Gurgaon, Haryana, India KPMG India Full time

    About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in...

  • Business Growth Manager

    2 weeks ago

    Gurgaon, Haryana, India AKMV Consultants Pvt Ltd Full time

    Job Title: Business Growth ManagerAbout the Role:We are seeking an experienced Business Growth Manager to join our team at AKMV Consultants Pvt Ltd. The successful candidate will be responsible for developing and executing strategies to drive business growth, expand our client base, and increase revenue.Key Responsibilities:- Develop and execute business...

  • Category Growth Manager

    3 weeks ago

    Gurgaon, Haryana, India Agrim Full time

    ROLE OVERVIEWAs a Category Growth Manager at Agrim, you will be responsible for leading the growth engine by picking up the right set of signals from the demand/market intelligence/supply inputs. This role requires a strong bias for action, and you will be working closely with leadership to drive multiple projects with cross-team stakeholder management and...

  • Growth and Retention Manager

    3 weeks ago

    Gurgaon, Haryana, India Pouring Pounds India Pvt. Ltd . Full time

    Unlock Your Potential as a Growth and Retention ManagerCashKaro, India's largest Cashback and Coupons platform, is seeking a talented Growth and Retention Manager to join our dynamic team. As a key member of our growth team, you will be responsible for owning retention of user cohorts, minimizing churn, and improving Lifetime Value (LTV).Key...

  • Infrastructure Advisory Specialist

    1 week ago

    Gurgaon, Haryana, India KPMG India Full time

    About KPMG in IndiaKPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in...

  • Strategic Growth Manager

    6 days ago

    Gurgaon, Haryana, India Sudo24 Learning Private Limited Full time

    Company OverviewSudo24 Learning Private Limited is a pioneering online educational platform that offers high-quality content and fosters collaboration between peers and expert educators worldwide.Job OverviewSeeking a Strategic Growth Manager to drive business expansion and customer satisfaction.Key ResponsibilitiesDevelop and implement growth strategies to...

  • Category Manager

    2 weeks ago

    Gurgaon, Haryana, India Agrim Full time

    Job SummaryAs a Category Manager - Strategic Growth at Agrim, you will play a pivotal role in driving the growth engine by leading multiple projects with cross-team stakeholder management and acute task management process. You will be responsible for creating strong signals for supply handshakes to create a pricing strategy, monitoring the demand and supply...

  • Product Manager

    3 weeks ago

    Gurgaon, Haryana, India Shipsy Full time

    Job Title: Group Product ManagerShipsy is seeking a seasoned Group Product Manager to lead our product development efforts and drive business growth. As a key member of our product team, you will be responsible for defining product goals, leading multidisciplinary teams, and collaborating with cross-functional teams to deliver innovative solutions.Key...

  • Senior Backend Engineer

    2 weeks ago

    Gurgaon, Haryana, India SalaryBox Full time

    Transform the Future of Attendance and PayrollSalaryBox is revolutionizing work life for millions of business owners, managers, and employees within the MSME sector. We're on the lookout for a skilled Senior Backend Engineer to join our growing team and shape the future of work in India.The Opportunity : We're a fun-loving team of analytical and ambitious...

  • Product Manager

    4 weeks ago

    Gurgaon, Haryana, India CollegeDekho Full time

    Product Manager - Growth & EngagementAre you passionate about creating user-centric experiences that drive business results? Do you thrive at the intersection of product, design, and growth? We're looking for a skilled Product Manager to join our team at CollegeDekho.Key Responsibilities:Collaborate with cross-functional teams to develop and launch impactful...

  • Strategic Commercial Growth Manager

    2 weeks ago

    Gurgaon, Haryana, India ASSPL - Haryana - C77 Full time

    Job SummaryWe are seeking an experienced Account Development Manager to join our team at ASSPL - Haryana - C77. In this role, you will be responsible for managing a portfolio of critical seller accounts that drive significant business growth for our category.Key ResponsibilitiesDevelop and execute strategic account plans to drive business growth and improve...

  • Strategic Business Growth Manager

    6 days ago

    Gurgaon, Haryana, India Oolka Full time

          **Key Responsibilities:**Oolka is seeking a skilled Business Development and Growth Manager to spearhead the expansion of our business. This role requires a strategic thinker who can develop and execute plans to drive growth and increase revenue.      **Key Responsibilities Include:**Identifying new business opportunities and developing...

  • Sales Manager

    3 weeks ago

    Gurgaon, Haryana, India PayU Full time

    Job Title: Sales Manager - Enterprise GrowthJob Summary:We are seeking an experienced Sales Manager to lead our Enterprise Sales team in driving revenue growth and expanding our customer base. The successful candidate will have a proven track record of success in sales and business development, with a strong understanding of the payment gateway industry.Key...