AI Transformation Program Manager

1 day ago

Mumbai, Maharashtra, India beBeeTransformation Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

We are currently seeking a seasoned and high-impact professional to shape and drive transformational services programs on AI, CRM, and Industry Platform.

Main Responsibilities:
  • Partner closely with sales executives and align with account executives, solution consulting, and other go-to-market teams to position and sell high-value professional services engagements.
  • Act as the single point of continuity from sales to early delivery, providing continuity into the early phases of delivery and ensuring a seamless transition into execution.
  • Lead discovery workshops with strategic and enterprise customers to uncover business goals, transformation priorities, and AI-driven opportunities.
  • Translate vision into a clearly defined delivery scope, producing statements of work (SOWs), delivery roadmaps, resource plans, and success criteria.
  • Buuild accurate services estimates, select the right pricing model (T&M, fixed price, or subscription-based), and ensure profitable delivery margins.
  • Collaborate with solution architects, practice leads, and delivery managers to validate feasibility, identify risks, and secure the right skills for success.
  • Present proposals and delivery strategies to executives, articulating both the technical solution and the business value case.
Key Qualifications:
  • 10+ years of proven ServiceNow delivery experience in large-scale transformation programs across multiple modules.
  • Strong commercial skills, able to scope, estimate, and structure profitable deals.
  • Executive presence and the ability to engage with C-level stakeholders.
  • Demonstrated success in pre-sales or solution architecture for professional services and advisory services.
  • Ability to lead discovery workshops, identify value opportunities, and translate vision into deliverable outcomes.
  • Strong market insight into industry trends and their impact on customer transformation priorities, particularly in AI, CRM, and enterprise service management.

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