Debt Manager
4 weeks ago
Job Title: Debt Manager - Flows Specialist
The IDFC First Bank is seeking an experienced Debt Manager - Flows Specialist to join its collections department. As a key member of the team, you will be responsible for managing and overseeing the activities of the collections department, ensuring the efficient and optimal retrieval of EMI from customers while adhering to all bank guidelines.
About the Role:
This role involves planning, organizing, directing, and overseeing the activities of the collections department. You will be responsible for managing agencies associated with the company in their assigned territory, tracking portfolios for specific buckets, and controlling delinquency. Additionally, you will allocate and achieve targets from agencies/in-house teams, follow up with default customers, and ensure adherence to collection processes and legal guidelines.
Key Responsibilities:
- Manage and undertake collections process for debts assigned
- Regularly track portfolio for specific buckets for the assigned area
- Track & control delinquency of the area, bucket-wise & DPD wise and focus on non-starters
- Allocate and achieve targets from agencies/ in-house team
- Follow up with default customers
- Ensure adherence to collection process and legal guidelines
- Tracing out absconded default customers and initiate recovery process
- Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases
Education Qualification:
- Post-graduation in related field
Experience:
- 2 - 5 years of experience in collections
Estimated Salary: ₹800,000 - ₹1,200,000 per annum
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