Performance Manager
1 month ago
Job Summary
The Performance Manager role at DSM is a critical position that requires a unique blend of data analytics, process improvement, and leadership skills. As a key member of our Shared Services team, you will be responsible for driving business growth and efficiency through data-driven decision making and process optimization.
Key Responsibilities
- Monitor and analyze trends in process performance using data analytics and process mining tools.
- Identify opportunities for process automation and improvement, and develop and implement solutions.
- Collaborate with cross-functional teams to drive business growth and efficiency.
- Develop and maintain key performance indicators (KPIs) and metrics to measure process performance.
- Provide process expertise and support to global projects and initiatives.
Requirements
- Minimum 3 years of experience in a Shared Services environment, preferably in a global ICT or Shared Services organization.
- Excellent understanding of data analytics, dashboards, automation, and process performance management.
- Strong communication and influencing skills, with the ability to engage with all levels of the organization.
- Ability to collaborate across multiple stakeholders, departments, and countries.
What We Offer
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work with a global organization and contribute to its success.
Equal Opportunities Commitment
DSM is committed to equal opportunities and diversity in the workplace. We welcome applications from all qualified candidates and are an equal opportunities employer.
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