Front Desk Administrator

3 weeks ago


Hyderabad, Telangana, India BJR Group Full time
Key Responsibilities:

The ideal candidate will be responsible for providing top-notch customer service, ensuring a positive experience for all visitors and callers. This includes greeting visitors warmly, answering and directing calls, and managing front desk operations to maintain a clean and organized reception area.

Key Tasks:

  1. Greeting and welcoming visitors with a warm and welcoming demeanor, creating a positive first impression of the organization.
  2. Managing incoming calls, routing them to the appropriate person or department and taking messages or providing basic information as needed.
  3. Maintaining the reception area's cleanliness, organizing reading materials, and ensuring that all necessary supplies are stocked.
  4. Scheduling appointments and meetings for employees or executives, including coordinating meeting times and rescheduling appointments as needed.
  5. Receiving and sorting incoming mail, packages, and deliveries, ensuring that these items reach the intended recipients promptly.
  6. Providing information and assistance to visitors and callers, including general information about the organization, its products or services, and its location.
  7. Maintaining visitor logs to monitor who is entering and leaving the premises.
  8. Assisting with various administrative tasks, such as data entry, filing, and photocopying, as needed.
  9. Responding to emergencies and monitoring security cameras, ensuring that visitors follow security procedures.
  10. Maintaining confidentiality and adhering to company policies and procedures, including those related to communication, customer service, and security.
  11. Providing exceptional customer service, being polite, attentive, and helpful to all visitors and callers.


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