
Exceptional Securities Operations Team Leader
2 weeks ago
Seeking an exceptional leader to oversee a team of specialists in securities operations.
- Manage a group of professionals ensuring quality and compliance in securities operations tasks.
- Provide primary support for all delivery tasks, including escalations and issues resolution.
- Identify opportunities for process improvements and risk control development.
- Ensure the team consistently meets delivery expectations and resolves related reporting, career path, and activities issues for direct reports.
- Collaborate with professionals at various levels, including more experienced managers.
- Lead the team to achieve objectives.
- Oversee the allocation of people and financial resources for securities operations.
- Develop a culture of talent growth to meet business objectives and strategy.
Required Qualifications:
- A minimum of 2 years of experience in Securities Operations or equivalent demonstrated through work experience, education, training, or military background.
- At least 1 year of Leadership experience.
Desired Qualifications:
People Management Responsibilities:
- Lead a team responsible for income collection and entitlement processing.
- Establish clear performance expectations and provide regular feedback and coaching.
- Ensure team members understand their roles within the broader asset servicing lifecycle.
Performance Management:
- Conduct performance reviews and development planning sessions.
- Identify skill gaps and offer training or mentoring opportunities.
- Recognize high performers and address underperformance constructively.
Workforce Planning:
- Effectively allocate resources to meet operational demands and deadlines.
- Manage staffing levels, including hiring, onboarding, and succession planning.
Operational Excellence:
- Foster a culture of accountability, accuracy, and continuous improvement.
- Encourage proactive issue resolution and escalation of risks or delays.
- Monitor key performance indicators and service level agreements to ensure team efficiency.
Communication & Collaboration:
- Act as a liaison between the team and senior management, middle office, and client service teams.
- Facilitate regular team meetings and cross-functional collaboration.
- Promote transparency and open communication within the team.
Compliance & Risk Management:
- Ensure team adherence to internal controls, compliance policies, and regulatory requirements.
- Lead audits and reviews related to income servicing processes.
- Promote a strong risk culture and ethical standards.
Change Management:
- Guide the team through process changes, system upgrades, and organizational shifts.
- Champion automation and digital transformation initiatives.
- Manage resistance and build engagement during transitions.
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