
Global Customer Service Representative
2 days ago
Dear Candidate,
We are seeking a dynamic and customer-focused professional to join our team. If you have a passion for solving customer queries and thrive in a fast-paced environment, this could be the perfect opportunity for you.
Key Responsibilities:
- Handle inbound and outbound customer calls for international clients.
- Resolve queries efficiently and professionally.
- Maintain high levels of customer satisfaction and service quality.
- Document interactions and escalate issues when necessary.
Requirements:
- Prior experience in international voice process (minimum 1 year preferred).
- Excellent communication skills in English.
- Ability to work in rotational shifts (including night shifts).
- Strong problem-solving and interpersonal skills.
What We Offer:
- Growth opportunities and skill development.
- Supportive work culture and global exposure.
Preferred Qualifications: Any Graduate
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