
Enhancing Customer Satisfaction as a Guest Relations Professional
2 days ago
We are seeking a highly skilled Guest Relations Executive to enhance our team's performance and drive exceptional customer satisfaction.
Key Responsibilities:- Interact with customers at the cafe, ensuring their needs are met and providing top-notch service quality.
- Gather feedback from customers to improve our services and products.
- Effectively manage our database, management information systems, and billing counter processes.
- Maintain our online presence by engaging with customers on social media platforms and responding promptly to their inquiries.
- Excellent communication and interpersonal skills.
- Able to thrive in a fast-paced environment.
- Proficient in managing databases, MIS, and billing counter systems.
- Familiarity with social media platforms and ability to create captivating content.
This is an excellent opportunity for someone who is passionate about delivering outstanding customer experiences and contributing to our organization's growth and success.
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