Senior Operations Manager

5 days ago


Bengaluru, Karnataka, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title

A strategic and people leader role exists, overseeing a large team to achieve operational excellence.

Key Responsibilities:

  • Ensure a safe work environment for all associates
  • Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations
  • Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
  • Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
  • Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
  • Ensuring Building health and inventory metrics with best in class quality metrics
  • Ensure BM rates and OP2 throughput deliverables
  • Interfacing well with other OM's. Taking up cross functionally the adoption of best practices
  • Proactively identify and lead process improvement initiatives
  • Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required
  • Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives
  • Carry out machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams
  • Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards
  • Manage People and team development
  • Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems
  • Create leaders and talent pipeline. Good stake holder management and project management skills

Requirements

  • Bachelor's degree or equivalent
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

We offer competitive compensation and benefits to our employees.


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