Senior Atlassian Professional

2 days ago

Bellary, Karnataka, India beBeeAdministrator Full time ₹ 15,00,000 - ₹ 20,00,000

Job Summary:

We are seeking a highly skilled Atlassian professional to join our team as an administrator.

The ideal candidate will have extensive expertise in analysing, troubleshooting, implementing, and supporting Jira and Confluence Cloud, alongside experience in Atlassian administration and troubleshooting.

Key Responsibilities:

  • Collaborate with Senior Technical Management, Product Owners and Project Managers to develop, design and implement requirements
  • Deliver service improvements by working smarter and providing better tools and use of existing product set
  • Improve alignment of Technology solutions with Operational areas to focus on practical delivery of solutions architecture
  • Act as Subject Matter Expert (SME) for Atlassian Jira and Confluence and related Add-ons
  • Provide ownership and regular updates of issues including supporting users with best practice advice until request has been resolved
  • Evaluate, diagnose, research, analyse and provide solutions to simple and medium-complexity problems encountered
  • Proactively plan to assess new upcoming features on cloud and communicate to users wherever applicable
  • Adhere to Security Policy surrounding platform standards and provide engineering solutions to that policy
  • Ensure operational requirements are matched in the delivery of services around standards and engineering
  • Own and manage user access permissions per security guidelines
  • Ensure effective communication across the department and geographically dispersed teams
  • Clearly articulate plans verbally and in written form

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