Product Support Expert

5 days ago


Chennai, Tamil Nadu, India Infra Market Full time

About the Role:

At Infra Market, we are committed to delivering exceptional support to our customers. As an L2 Product Support Specialist, you will play a critical role in resolving complex technical issues and improving our product offerings.

Key Responsibilities:

  • Provide timely and effective support to customers through various channels.
  • Investigate and diagnose complex product issues using advanced analytical and problem-solving skills.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Communicate technical information to non-technical stakeholders.

Requirements:

  • Bachelor's degree in a relevant field (computer science, engineering, or equivalent experience).
  • 2+ years of experience in technical support or a related role.
  • Strong understanding of core technical concepts and troubleshooting methodologies.

Desirable Skills:

  • Experience with scripting languages or APIs.
  • Familiarity with Agile development methodologies.


  • Chennai, Tamil Nadu, India Zf Friedrich Full time

    The RoleWe are seeking an experienced IT Production Application Support - Backdesk professional to join our team, focusing on maintaining and supporting critical production applications in a fast-paced manufacturing environment.


  • Chennai, Tamil Nadu, India Amazon Full time

    Job SummaryWe are seeking a Cloud Support Expert to join our team at Amazon. As a Cloud Support Expert, you will be responsible for providing production engineering support and multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and...

  • IT Support Expert

    4 days ago


    Chennai, Tamil Nadu, India NielsenIQ Full time

    About the RoleThe IT Support Expert will be responsible for providing technical support to users through the analysis and resolution of technical problems. This role involves supporting Microsoft 365 applications, including Exchange Online, Teams, OneDrive, SharePoint, Yammer, and the Power Platform.


  • Chennai, Tamil Nadu, India Trace One Full time

    Join Our TeamTrace One is seeking a highly skilled Product Validation Expert to join our team. As a Product Validation Expert, you will play a key role in ensuring the quality of our products by planning and executing tasks required to test and validate changes introduced in our products.You will work closely with the QA team to identify and resolve...


  • Chennai, Tamil Nadu, India PayTabs Global Full time

    At PayTabs Global, we are seeking an experienced Operational Support Expert to join our team. In this role, you will be responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered to.The successful candidate will have a strong background in IT services and support activities, especially in Payment...

  • Product Support

    4 weeks ago


    Chennai, Tamil Nadu, India Fusion Innovative Full time

    Company Description Fusion Innovative is a technology solutions provider based in Chennai. We specialize in delivering powerful and adaptable digital solutions that satisfy the needs of businesses and drive digital success. We believe in transforming businesses with innovative technology to unlock opportunities for growth and success. Role Description This...

  • Product Support

    4 weeks ago


    Chennai, Tamil Nadu, India Fusion Innovative Full time

    Company DescriptionFusion Innovative is a technology solutions provider based in Chennai. We specialize in delivering powerful and adaptable digital solutions that satisfy the needs of businesses and drive digital success. We believe in transforming businesses with innovative technology to unlock opportunities for growth and success.Role DescriptionThis is a...


  • Chennai, Tamil Nadu, India Configit Full time

    We are urgently looking for a Software Support Engineer (Technical) for "Configit-India" team at Kedge Systems Private. Ltd., Chennai A candidate with Microsoft platform support/troubleshooting experience (.Net/Azure) is ideal. Configit is a CPQ software product firm from Denmark, with offices in US, UK and Germany. The selected candidate will work for...


  • Chennai, Tamil Nadu, India Temenos Full time

    Job DescriptionAbout TemenosTemenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.We serve over 3000 clients from the largest to challengers and community...

  • Sales Executive

    1 week ago


    Chennai, Tamil Nadu, India Irish Expert Full time

    Job DescriptionResponsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations.Specific...

  • Production Support

    5 days ago


    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Must-Have · Hands on experience working in application production support. · Very good knowledge of Tandem · Utilities: FUP, SPOOLCOM, PERUSE, ENFORM, PATHCOM, , SCF, EMS,MEDIACOM, SAFECOM, TMF , locate, Pathmon, Batchcom,TACL Macros, etcExp: 4 TO 6Location: Chennai, Mumbai, Pune, Indore

  • Production Support

    2 weeks ago


    Chennai, Tamil Nadu, India FIS Full time

    Job DescriptionPosition TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredBachelor&aposs DegreeTravel Percentage0%Production Support (Unix, Shell Scripting, Splunk/Dynatrace, Kubernetes/OpenShift) 5 to 10Yrs Mumbai/Pune/Bangalore/Chennai(Rotational Shift)Are you curious, motivated, and forward-thinking At FIS youll...


  • Chennai, Tamil Nadu, India TRDFIN Support Services Pvt Ltd Full time

    This role offers a unique opportunity to work on exciting marketing projects and contribute to the growth and success of TRDFIN Support Services Pvt Ltd.You'll have the chance to develop your skills and knowledge in marketing, branding, and product launches, working closely with experienced professionals who are passionate about what they do.Our team is...


  • Chennai, Tamil Nadu, India Athena Health Full time

    Join us as we work to create a thriving ecosystem that delivers accessible high-quality and sustainable healthcare for all Position Summary Product Support Analyst is responsible for supporting workflows and projects aimed at improving the efficiency and growth of athenahealths interoperability network or backbone This network supports the transmission of...


  • Chennai, Tamil Nadu, India Amazon Full time

    Amazon Payment Services is seeking a Payment Gateway Support Expert to provide technical solutions to our merchants. As an Integration Support Engineer, you will be responsible for integrating a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality...


  • Chennai, Tamil Nadu, India Emorphis Technologies Pvt. Ltd. Full time

    Job Description :- Camunda V7/V8: Deep understanding of workflow automation, BPMN models, and Camunda integration.- PostgreSQL: Writing and optimizing complex SQL queries, database troubleshooting, and scripting.- Incident & Change Management (ServiceNow): Handling incident resolution, root cause analysis, and change requests.- Monitoring & Alerting: Using...


  • Chennai, Tamil Nadu, India Netcore Cloud Full time

    Senior Product Support EngineerChennai | Customer Amazement | Full-timeAre you a true customer advocate and their trusted advisor?Are you obsessed with ensuring customers get the best out of the technology?Do you enjoy helping customers to optimally use the product? Then this is the role for youThe Impact you will create in the Job:• Help Customers with...


  • Chennai, Tamil Nadu, India Netcore Cloud Full time

    Senior Product Support EngineerChennai | Customer Amazement | Full-timeAre you a true customer advocate and their trusted advisor?Are you obsessed with ensuring customers get the best out of the technology?Do you enjoy helping customers to optimally use the product? Then this is the role for youThe Impact you will create in the Job:• Help Customers with...


  • Chennai, Tamil Nadu, India NatWest Group Full time

    Job DescriptionWe are seeking an experienced Production Analyst to join our team. As a key member of our production operations team, you will be responsible for supporting the delivery of application management, application support, and environment building for systems across the domain. Your primary focus will be on ensuring that all deployments into...


  • Chennai, Tamil Nadu, India Vestas Full time

    At Vestas, we are committed to creating a sustainable future through innovative wind energy solutions. As a Regional Production Expert, you will play a vital role in driving this mission forward.Your primary responsibility will be to work with the global team to implement technical processes at plants, ensuring the timely completion of projects. You will...