Product Support
2 weeks ago
Company Description
Fusion Innovative is a technology solutions provider based in Chennai. We specialize in delivering powerful and adaptable digital solutions that satisfy the needs of businesses and drive digital success. We believe in transforming businesses with innovative technology to unlock opportunities for growth and success.
Role Description
This is a full-time on-site role for a Product Support Executive. The Product Support Executive will be responsible for providing online and technical support to customers, ensuring customer satisfaction, and providing excellent customer service.
Qualifications
- Customer Support, Technical Support, and Online Support skills
- Customer Service and Customer Satisfaction skills
- Excellent communication skills, both written and verbal
- Ability to handle difficult situations and resolve customer issues
- Ability to work in a team and under pressure
- Experience with CRM software is a plus
- Bachelor's degree in any field
- Experience 0.6 to 2 yrs in Customer support
-
Product Support Analyst
4 weeks ago
Chennai, Tamil Nadu, India ExpertusONE Full timeGreetings from ExpertusONE Start your career with the fast growing product based company... Role Description: This is a full-time on-site role for a Product Support Analyst located in Chennai at ExpertusONE. The Product Support Analyst will be responsible for providing product support, application support, and customer support to ensure customer...
-
Production Support
3 days ago
Chennai, Tamil Nadu, India FIS Full timeJob DescriptionPosition TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredBachelor&aposs DegreeTravel Percentage0%Production Support (Unix, Shell Scripting, Splunk/Dynatrace, Kubernetes/OpenShift) 5 to 10Yrs Mumbai/Pune/Bangalore/Chennai(Rotational Shift)Are you curious, motivated, and forward-thinking At FIS youll...
-
Product Support Engineer
3 weeks ago
Chennai, Tamil Nadu, India Virtusa Full timeProduct Support Engineer - CREQ193051 Description Product Support Engineer Experience: 5 - 6 years As an product Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of...
-
Product Support
3 weeks ago
Chennai, Tamil Nadu, India Temenos Full timeTHE ROLE ProductAnalysis and Customer Support as the name indicates, provides support toclients who use Temenos products. This includes either clients who are in theImplementing stage or clients who are already live on Temenos products. Allsupport requests from these clients are handled by PACS. In this role you are expected to Collaborate with...
-
L2 Production Support
3 weeks ago
Chennai, Tamil Nadu, India Virtusa Full timeL2 Production Support - CREQ192736 Description T2/T3 - L2 Application Support Resources required: 4 to 5 years of IT experience with Level 2 Application Production support, ITIL Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence Tools: ITRS, Autosys, Service Now, uDeploy Domain Knowledge: Banking ...
-
Manager, Product Support
3 weeks ago
Chennai, Tamil Nadu, India FOURKITES Full timeProduct Support Manager FourKites, Inc. is a logistics technology startup providing next generation software platform for freight brokers and shippers to streamline their operations. Our connected devices platform is the most advanced in the industry and has been deployed by several freight brokerage houses in the country. We have Fortune 100 shippers...
-
Product Support Expert
3 days ago
Chennai, Tamil Nadu, India Temenos Full timeWe are looking for a highly skilled Product Support Expert to join our team. As a key member of our PACS (Product Analysis and Customer Support) department, you will be responsible for providing top-notch support to our clients using Temenos products.About the RoleIn this role, you will be the primary point of contact for client incidents, handling them from...
-
Product Support Analyst
2 hours ago
Chennai, Tamil Nadu, India Athena Health Full timeJoin us as we work to create a thriving ecosystem that delivers accessible high-quality and sustainable healthcare for all Position Summary Product Support Analyst is responsible for supporting workflows and projects aimed at improving the efficiency and growth of athenahealths interoperability network or backbone This network supports the transmission of...
-
Specialist Product Support
3 weeks ago
Chennai, Tamil Nadu, India FOURKITES Full timeAt FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with...
-
Product Support Analyst
4 weeks ago
Chennai, Tamil Nadu, India Athenahealth Technology Private Limited Full timeJob DescriptionJoin us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.Product Support Analyst is responsible for supporting workflows and projects aimed at improving the efficiency and growth of athenahealth's interoperability network or backbone. This network supports the transmission of...
-
Product Support Analyst
3 weeks ago
Chennai, Tamil Nadu, India Athenahealth Full timeJoin us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Product Support Analyst is responsible for supporting workflows and projects aimed at improving the efficiency and growth of athenahealth's interoperability network or 'backbone'. This network supports the transmission of various...
-
Product Support Specialist
5 days ago
Chennai, Tamil Nadu, India Wipro Full timeRole Overview:The Technical Lead role at Wipro is a critical position that requires a high level of expertise in process optimization and technical leadership. The successful candidate will be responsible for optimizing processes, resolving technical issues, and developing technical capability within the team.Key Responsibilities:Oversee and support process...
-
MDM Production Support
3 weeks ago
Chennai, Tamil Nadu, India Virtusa Full timeMDM Production Support - CREQ194413 Description We are looking for a Senior Software Engineer with expertise in Data-Informatica MDM, with Data Governance,Data Catalog, Data Lineage,Data Quality. The Senior Software Engineer will be responsible for developing, testing, and supporting enterprise-level applications and software systems. This individual will...
-
Production Support Engineer
3 weeks ago
Chennai, Tamil Nadu, India Emorphis Technologies Pvt. Ltd. Full timeJob Description :- Camunda V7/V8: Deep understanding of workflow automation, BPMN models, and Camunda integration.- PostgreSQL: Writing and optimizing complex SQL queries, database troubleshooting, and scripting.- Incident & Change Management (ServiceNow): Handling incident resolution, root cause analysis, and change requests.- Monitoring & Alerting: Using...
-
Product Support Engineer
3 weeks ago
Chennai, Tamil Nadu, India Everstage Inc. Full timeRequirements:1. 1+ years of experience as a technical support engineer / Service Desk Engineer. 2. Strong Enterprise Experience is required. (preferably US Market). 3. Team orientation – Excellent interpersonal skills and ability to establish strong relationships with customers and internal teams.4. Experience with a customer support software such as...
-
Analyst - Product Support
1 week ago
Chennai, Tamil Nadu, India Temenos Full timeJob DescriptionAbout TemenosTemenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.We serve over 3000 clients from the largest to challengers and community...
-
Production Support Engineer
2 weeks ago
Chennai, Tamil Nadu, India Configit Full timeWe are urgently looking for a Software Support Engineer (Technical) for "Configit-India" team at Kedge Systems Private. Ltd., Chennai A candidate with Microsoft platform support/troubleshooting experience (.Net/Azure) is ideal. Configit is a CPQ software product firm from Denmark, with offices in US, UK and Germany. The selected candidate will work for...
-
Production Support Professional
3 days ago
Chennai, Tamil Nadu, India Kiash Solutions LLP Full timeAbout Our TeamWe are a dynamic team of professionals dedicated to providing top-notch banking solutions. As a key member of our support team, you will play a critical role in ensuring the stability and smooth operation of our customized banking applications.Job RequirementsProvide level 2 and 3 application support for customized banking...
-
Production Support Engineer
3 weeks ago
Chennai, Tamil Nadu, India Exela Technologies India Private Limited Full timeJob Description- Should have worked on Production Support environment (24 x7)- Good Knowledge on any of the following web services- Apache- Tomcat- IIS- Sound knowledge in Database concepts.- Should have knowledge on ITIL concept.- Should have good communication skill.- Candidates with ITIL foundation certification will be added advantage.
-
Digital Product Support Manager
3 days ago
Chennai, Tamil Nadu, India Amazon Full time**Key Responsibilities:**Support incoming tickets, including extensive troubleshooting tasks, covering multiple products, features, and services.Work on operations and maintenance driven coding projects, using full-stack web technologies.Provide software deployment support in staging and production environments.Develop tools to aid operations and...