Customer Support Specialist

1 day ago


Navi Mumbai, Maharashtra, India beBeeInsurance Full time ₹ 6,00,000 - ₹ 12,00,000

We are currently seeking a proactive professional to handle customer inquiries, resolve issues with empathy and professionalism, and drive sales by providing comprehensive information about insurance products.

Key Responsibilities
  • Handle customer inquiries and service requests related to term and non-term insurance products.
  • Educate potential and existing clients on the features and benefits of various insurance policies.
  • Resolve issues with accuracy, empathy, and professionalism, ensuring high levels of customer satisfaction.
  • Drive sales by identifying customer needs and cross-selling or upselling relevant insurance products.
  • Maintain thorough documentation of all customer interactions and sales activities.
Skills Required
  • Experience in customer support or a sales role within the insurance industry, with knowledge of term and non-term insurance products.
  • Excellent verbal and written communication skills.
  • A customer-centric mindset with strong problem-solving and conflict-resolution abilities.
  • The ability to handle pressure and work in a fast-paced sales environment.
  • Strong negotiation and persuasion skills.
  • Proficiency in maintaining accurate records and using CRM software.


  • Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Support SpecialistAs a Customer Support Specialist, you will play a vital role in ensuring our clients' satisfaction by delivering exceptional customer service.Manage and maintain accurate records of customer interactions and transactionsProcess and review credit applications to ensure timely resolutionPrepare and send billing statements and...


  • Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 2,00,000 - ₹ 5,00,000

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and motivated individual to fill the position of Customer Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Fresher/Experienced candidates can applyGraduation is mandatoryDay...


  • Navi Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 2,50,000 - ₹ 5,00,000

    Job Title: Customer Support SpecialistAt our organization, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist.This role is ideal for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow with our company.Responsibilities:Provide timely and...


  • Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time

    Inbound Customer Support SpecialistWe are seeking a highly skilled and motivated individual to fill the role of Inbound Customer Support Specialist. This key position involves handling customer inquiries and providing exceptional service to ensure a positive customer experience.Key Responsibilities:Respond to inbound customer inquiries via phone, email, and...

  • Customer Support Role

    24 hours ago


    Navi Mumbai, Maharashtra, India beBeeSupport Full time ₹ 18,000 - ₹ 36,000

    Customer Support SpecialistThe role of a Customer Support Specialist involves handling customer inquiries and providing timely support. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and demonstrate a strong commitment to delivering exceptional customer experiences.Key Responsibilities:Respond to...


  • Navi Mumbai, Maharashtra, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking an experienced Customer Support Specialist for a 3-month contract to work remotely. This is an excellent opportunity for individuals with at least 6 months of experience in customer support and the ability to adapt to rotational shifts.Key ResponsibilitiesCustomer Service Delivery: Provide high-quality customer service, addressing a wide range...


  • Mumbai, Maharashtra, India beBeeCustomerSupport Full time

    Job Title: Customer Support Specialist">As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction by providing timely and effective support. Your primary responsibility will be to interact with customers in real-time, troubleshoot technical issues, and resolve their problems efficiently.You will be responsible...


  • Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 22,000 - ₹ 32,000

    Job OpportunityWe are seeking a Customer Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our customers.Key Responsibilities:Provide timely and effective resolution to customer complaints and issues.Communicate with customers via phone, email, or chat to...


  • Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Support AssociateWe are seeking a skilled Customer Support Associate to provide exceptional service to our clients.Key Responsibilities:Address customer concerns, process requests and provide information related to products, services or accounts.Assist customers with troubleshooting or resolving issues and escalate when necessary.Provide solutions...


  • Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    We are seeking a customer support specialist to contribute to delivering exceptional customer experiences.Key Responsibilities:The ideal candidate will be accountable for:Engaging with customers through various channels to understand their concerns and issuesProviding effective solutions to ensure complete customer satisfactionGathering feedback to...