
Client Partnership Specialist
3 days ago
Job Opportunity: Client Engagement Manager
About the Role:
- This is a key position that ensures successful relationships between clients and our organization, ensuring project success through alignment, execution, communication, and management.
- The ideal candidate will have exceptional analytical skills, customer service orientation, dependability, diversity awareness, ethical conduct, initiative, leadership, motivation, oral and written communication, problem-solving, professionalism, project management, quality focus, strategic thinking, teamwork.
Key Responsibilities:
- Provide strategic consulting to clients, delivering insights and solutions that drive business growth.
- Support Business Relationship Managers in developing strategies to meet client business objectives.
- Manage and supervise global projects across various therapeutic areas, focusing on market and landscape analysis, competitor insights, and identification of KOLs, pricing experts, and community leaders.
- Supervise Local HCP targeting projects, presenting results of referral and prescription pattern analyses.
- Assist in pitches, sales, and marketing efforts, including SOW preparation and participation in sales meetings.
- Create, develop, and maintain project presentation materials, meeting agendas, minutes, and training materials.
- Identify and schedule project deliverables, milestones, and tasks.
- Collaborate with client teams, including Medical Affairs, Commercial Analytics, Marketing, and Field Teams (TLLs & MSLs), to address business questions and develop data-driven strategies using our Ti Expert platform.
- Liaise with internal support teams.
- Prepare client deliverables in the form of presentations and reports, presenting them to client teams.
- Develop and maintain project plans, launch plans, and client solution sites with support from the Technology team.
- Ensure medical integrity and accuracy throughout all client projects.
- Provide strategic support to medical, commercial, and regulatory teams using data-driven insights.
- Perform other related duties as assigned.
- Manage internal and external stakeholders to deliver high-quality projects on time and within scope.
Requirements:
- Masters Degree or equivalent experience.
- 4-10 years of related experience in consulting or client services.
- Proficiency in spreadsheet Software, Project Management Software, Word Processing Software, Email Software, and Presentation Software.
Competencies:
- Excellent analytical skills, strong customer service orientation, dependable, diverse awareness, ethical conduct, initiative, leadership, motivation, excellent oral and written communication, strong problem-solving, professional, project management, quality focus, strategic thinking, teamwork.
Benefits:
- Opportunity to work with a dynamic team.
- Professional development and growth opportunities.
- A competitive compensation package.
Other Information:
- Equal Employment Opportunity Employer.
- No smoking environment.
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