Workplace Solution Expert

3 days ago

Pune, Maharashtra, India beBeeWorkplace Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Workplace Solution Expert

We are seeking an experienced professional to join our team as a Workplace Solution Expert.

  • This role is responsible for managing and maintaining devices in a global environment, including industrial and mobile devices. The ideal candidate will have significant hands-on experience in device management and deployment, as well as Agile-based team management.
  • The successful candidate will be able to manage workplace tasks, projects, and operational support activities, working closely with our Architecture and Engineering team, Product Owner/Service Owner, and other stakeholders.
Key Responsibilities:
  • Manage device lifecycle, including setup, configuration, and troubleshooting.
  • Implement and maintain device security policies and procedures.
  • Develop and maintain technical documentation and knowledge base articles.
  • Collaborate with cross-functional teams to resolve technical issues and improve processes.
Requirements:
  • 6+ years overall IT experience with 5+ years of experience in managing and maintaining Workstations, specific/industrial devices, and mobile devices in a Modern (cloud-based) environment.
  • Working knowledge of OS: Windows/Windows IoT/Android/iOS/macOS, AAD/Intune, AD/SCCM, NDES/SCEP, Autopilot, Window Update for Business/Autopatch, MAM and Personal Mobile Devices/App Protection Policy and Conditional Access Policy, Apple Business Manager, Samsung Knox (Mobile Enrollment).
  • Security-minded professional aware of the implications of managing devices in an ever-changing landscape: patching, privacy issues, OS updates, device profiles, reporting, etc.
  • Good PowerShell scripting skills and direct use of API-based management for complex tasks.
  • Knowledge of the ITIL framework.
Soft Skills:
  • Fast learner.
  • Pragmatic and efficient.
  • Detail-oriented, able to clearly communicate ideas and work as part of a team.
  • Well-proven time management skills while remaining flexible in responding to changing organization needs.
  • Good written and verbal communication skills to coordinate tasks with other teams.
  • Able to work with multiple tasks and handle multiple priorities.
  • Able to adapt quickly to changes. Strong interpersonal skills.

Benefits of this role include:

  • Opportunity to work on challenging projects and contribute to the growth of the company.
  • Collaborative and dynamic work environment.
  • Professional development opportunities.
  • Competitive salary and benefits package.

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