
Linux Support Specialist
1 week ago
Role Overview
Job Title: Linux Support SpecialistKey Responsibilities:
- Deliver expert-level technical support for Linux operating systems in a high-pressure banking environment.
- Maintain strict adherence to PCI DSS, SWIFT, and local regulatory requirements.
- Operate within ITIL frameworks (Incident/Change/Problem/Knowledge).
- Ensure seamless availability, performance, and security; participate in regular disaster recovery drills.
- Effectively troubleshoot complex issues and manage approved platform changes.
- Conduct thorough root cause analyses for recurring incidents and implement sustainable fixes.
- Optimize configurations and schedule tasks to enhance system reliability and efficiency.
- Coordinate vendor technical assistance cases, firmware updates, and validate post-change system health.
- Exhibit strong documentation skills, maintain runbook integrity, and communicate effectively with stakeholders.
- Demonstrate readiness for 24/7 support and on-call rotation responsibilities.
Requirements:
- Deep knowledge of Linux fundamentals and architecture.
- Excellent problem-solving and analytical skills.
- Able to work in a fast-paced, dynamic environment.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in ITIL processes and methodologies.
- Familiarity with Linux system administration tools and scripts.
- Experience with disaster recovery and business continuity planning.
Benefits:
- Opportunity to work with cutting-edge technology.
- Collaborative and dynamic work environment.
- Potential for professional growth and development.
- Competitive salary and benefits package.
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