Exceptional Client Experience Manager Wanted
5 days ago
Job Description
">We are looking for a skilled Client Experience Manager to join our team. The successful candidate will be responsible for ensuring a positive experience for clients and visitors.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to handle client interactions with professionalism and empathy.
Key Responsibilities- Manage front desk operations, including walk-in inquiries, calls, and appointment scheduling.
- Assist the sales and CRM teams by coordinating customer interactions, documentation, and follow-ups.
- Provide project-related information to visitors and guide them to the concerned department.
- Coordinate with internal teams to deliver a seamless client experience.
- Monitor and resolve client feedback, queries, and escalate issues promptly.
- Maintain accurate records of client visits, inquiries, and interactions for reporting purposes.
- Support in organizing site visits, events, and promotional activities.
- Graduate degree in Hospitality, Business Administration, or any discipline.
- Prior experience as a Front Office Executive / Customer Service Executive is an advantage.
This role offers a great opportunity to develop your skills and experience in a dynamic and growing industry.
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