Training Expert
2 days ago
We are seeking a highly skilled Senior Trainer to lead the development and delivery of training programs across our stores.
About the Job:
- This is an exciting opportunity to shape the training culture of a growing brand.
The ideal candidate will have extensive experience in training, excellent communication skills, and the ability to create engaging content. They will also be responsible for ensuring consistency in training delivery across multiple cities.
Key Responsibilities:
- Develop and deliver comprehensive training programs for front-line and management staff.
- Create high-quality training materials (manuals, videos, SOP guides, assessments).
- Evaluate training effectiveness and track employee performance improvements.
- Partner with operations leadership to identify skill gaps and address them through targeted training modules.
Requirements:
- Mandatory: Minimum 5 years of training experience in the QSR industry.
- Excellent spoken and written English communication skills.
- Proven ability to create engaging training content (documents, presentations, digital material).
- Experience conducting multi-city training sessions.
- Strong interpersonal and presentation skills.
- Ability to motivate, coach, and build confidence in team members at all levels.
Benefits:
As a Senior Trainer, you will have the opportunity to work in a dynamic, high-growth environment and contribute to the development of a talented team.
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