Digital E-Commerce Professional

1 day ago


Mumbai, Maharashtra, India beBeeEcommerce Full time ₹ 5,00,000 - ₹ 10,00,000

Job Overview

As a skilled Digital E-Commerce Professional, you will be responsible for handling all post-sales activities with professionalism and precision.

You will oversee Customer Service and Operations, ensuring seamless order processing across various categories and marketplaces like Amazon, Walmart, Sears, and Ebay. Your expertise in managing tracking systems from shipment to delivery will be invaluable in this role.

You will respond promptly to customer messages on third-party marketplaces, addressing queries related to products or shipments while coordinating with vendors to resolve any issues efficiently. Additionally, you will handle return processes from initiation to refund or replacement, maintaining accurate reports along the way.

Functional Area
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Key Responsibilities
  • Handle all post-sales activities with attention to detail.
  • Oversight of Customer Service and Operations teams.
  • Seamless order processing across multiple categories and marketplaces.
  • Effective management of tracking systems from shipment to delivery.
  • Prompt response to customer inquiries and concerns.
  • Coordination with vendors to resolve product or shipment-related issues.
  • Accurate reporting and maintenance of records.


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