Ecosystem Partner Operations Specialist

14 hours ago


Kota, Rajasthan, India beBeeOperations Full time US$ 90,000 - US$ 1,20,000
Partner Ecosystem Operations Manager

Job Description

Our team is responsible for supporting our partner ecosystem, ensuring seamless operations and customer satisfaction. We are seeking a skilled and experienced Partner Ecosystem Operations Manager to join our team.

  • Provide operational support to our partner program, including responding to inbound requests from partners and internal stakeholders.
  • Manage business processes, such as grant validation, access troubleshooting, and data updates.
  • Act as liaison with cross-functional teams, including finance, sales operations, and IT.
  • Lead the definition and implementation of business process improvements.

Requirements:

  • 10+ years of experience in managing high-volume cases using email-based ticketing systems.
  • Strong customer service skills and attention to detail.
  • Effective communication and presentation skills for all levels of the organization.
  • Experience collaborating with cross-functional teams and working with G-suite, ServiceNow, and SFDC.

Benefits:

  • Flexible work environment that fosters collaboration and innovation.
  • Ongoing learning opportunities and professional development programs.
  • Mental and financial health resources and wellbeing spending account.

Our Team:

We believe in creating an inclusive environment where everyone feels valued and respected. Our team is committed to excellence and strives to make a positive impact on our customers and partners.

Our Commitment:

We are committed to diversity and inclusion and strive to create an environment where everyone can thrive.



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