
International Voice Process Associate
7 hours ago
We are seeking a highly skilled and experienced International Voice Process Associate to join our team. As an International Voice Process Associate, you will be responsible for handling inbound and outbound calls from international customers in a professional and timely manner.
Key Responsibilities:- Handle inbound and outbound calls from international customers, providing accurate product/service information, resolving issues, and guiding customers through troubleshooting processes.
- Maintain a high level of customer satisfaction by addressing inquiries, complaints, and requests with empathy and professionalism.
- Record all customer interactions and actions in the CRM system accurately.
- Meet and exceed performance metrics such as call resolution time, customer satisfaction, and first-call resolution.
- Follow-up with customers to ensure issues are fully resolved and offer additional assistance if needed.
- Collaborate with team members and cross-functional teams to provide solutions for complex customer queries.
- Ensure all company policies and procedures are followed during customer interactions.
- Maintain a positive and friendly attitude during all interactions to foster customer loyalty and trust.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficiency in using CRM systems and other software applications.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a diverse range of customers and products.
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International voice process agent
3 hours ago
Gurgaon, Haryana, India V Power Logistics Full timeJob DescriptionWe&aposre Hiring | International Voice Process Night ShiftShift Timing: 5:30 PM 2:30 AM (Monday to Friday)Location: Gurgaon sec 19 , Udyog vihar---About Us:V Power Logistics is a fast-growing logistics company with expanding operations in the US. We specialize in providing reliable freight and logistics solutions. Were on the lookout for...
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Bpo/kpo-voice Process Bangalore@8512806883
3 weeks ago
Gurgaon, Haryana, India SANA SEARCH INTERNATIONAL Full timeHiring for Fresher Graduate for International BPO KPO-Voice Process BANGALORE 7065126218- FACE TO FACE ROUND Job description Primary Job Responsibility Understands the various computer screens and how to utilize them effectively Interfaces with customers clients and vendors and escalates areas of concern to the appropriated supervisory staff ...
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Intern
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Gurgaon, Haryana, India VOICE OF HEALTHCARE Full timeJob DescriptionAbout us:Voice of Healthcare is a leading healthcare communications and strategy platform, working across public health, medical awareness, and industry collaborations. We bridge the gap between healthcare providers, policymakers, and the community through impactful programs, campaigns, and strategic initiatives.We are looking for creative and...
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Voice Process Freshers Exp 38k Ctc 7065126218
4 weeks ago
Gurgaon, Haryana, India SANA SEARCH INTERNATIONAL Full timeJob descriptionHiring For Voice process Hotel Travel Process GGN Work from office Both ways cabs37k ctc International Bpo 24 7 Shifts Freshers can applyHr Sahana 7065126218sana searchinternational gmail comRequired Candidate profileNeed Excellent communication skills Immediate joiner onlyUnder Grad Minimum 6 months to more exp on papers need ...
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Voice Process @ 9968804786 @ Gurgaon @ 38kctc
4 weeks ago
Gurgaon, Haryana, India SANA SEARCH INTERNATIONAL Full timeEligibility Graduate fresher od Experience U G with minimum6 months of International voice experience with excellent communication skills Eligible candidates can send resume at sana searchinternational gmail com or whatsapp at ADIBA 9968804786 Provide Superior Customer Experience on Calls to customer Resolve all Customer Queries and Follow Established...
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International Voice Process Gurgaon@ 7068408796
3 weeks ago
Gurgaon, Haryana, India SANA SEARCH INTERNATIONAL Full timeJob description Roles and Responsibilities 1 Must be good in pitching and convincing customers 2 Must be good in interpersonal skills 3 Build and maintain customer relationships in support of Customer Onboarding and Customer retention Desired Candidate Profile Fresher Experienced both can apply Undergraduate 6 months minimum require ...
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International Process- Voice process- Ggn
12 hours ago
Gurgaon, Haryana, India Wsne Consulting Full timeJob DescriptionKey Responsibilities:- Handle inbound and outbound calls from international customers in a professional and timely manner.- Provide accurate product/service information, resolve issues, and guide customers through troubleshooting processes.- Maintain a high level of customer satisfaction by addressing inquiries, complaints, and requests with...
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Process Associate
3 hours ago
Gurgaon, Haryana, India GENPACT Full timeGenpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Process Associate
5 days ago
Gurgaon, Haryana, India GENPACT Full timeGenpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Voice Process Specialist
5 days ago
Gurgaon, Haryana, India beBeeProcessExecutive Full time ₹ 5,00,000 - ₹ 10,00,000Job Title: Process Executive - VoiceWe are seeking a skilled and motivated Process Executive to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and working in a dynamic environment.Key Responsibilities:Provide exceptional customer service through various communication channels,...