Global Support Specialist

2 weeks ago

Hyderabad, Telangana, India beBeeSupport Full time ₹ 12,03,300 - ₹ 18,34,980

About this Role:

This role involves providing internal support and guidance to account executives, focusing on deal structure questions, quote support, contract support, ACV calculations, and ensuring quotes comply with revenue policy.

Key Responsibilities:

  • Provide superior internal support and guidance for account executives
  • Work with sales, recognition, and legal on contract issues and provide suggestions for contract negotiation
  • Create and modify quotes as required
  • Ensure compliance with all policies and SOX compliance
  • Train sales teams and facilitate cross-training among the team
  • Contribute ideas and innovations to improve existing systems, processes, and procedures
  • Create and update internal departmental policies
  • Participate in projects involving technical and financial concepts, providing recommendations
  • Review submitted contracts and order forms for completeness, accuracy, and conformance to Salesforce Sales Order Acceptance policy
  • Work with sales and collections to assist resolution to customer billing investigations and disputes
  • Share best practices with team members to enhance quality and efficiency of support and contribute to the knowledge base
  • Establish strong relationships with sales, renewals, customer support managers, collections, adjustments, compensation, recognition, legal, and other resources

About You:

  • You should have 2+ years of experience in sales operations or order management
  • Strong research and problem-solving skills are essential
  • Excellent interpersonal skills, ability to articulate verbally and written, willingness to debate difficult issues, and ability to think quickly
  • Ability to excel in a fast-growing environment, delivering accuracy while managing deadlines, where adaptability is imperative
  • Extreme attention to detail
  • Ability to clearly articulate case resolutions and actions required by account executives
  • Thrives in a team environment
  • Salesforce experience is a plus
  • Ability to work independently

  • Global Operational Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India beBeeOperational Full time ₹ 9,00,000 - ₹ 12,00,000

    Global Operational Support SpecialistThis position provides critical operational and information support for the global Novartis organization, focusing primarily on licensing and financial activities. The role also involves supporting training and education initiatives.About the RoleThis position requires a highly skilled professional to handle end-to-end...

  • Global IT Technical Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India beBeeHelpDesk Full time ₹ 9,00,000 - ₹ 12,00,000

    The role of an IT Support Specialist requires acting as the primary point of contact for all internal IT support issues. This position focuses on providing frontline technical assistance to a global user base across multiple time zones and technologies, with emphasis on macOS, Windows, and SaaS tools.This specialist will be responsible for logging and...

  • Global Support Contract Specialist

    2 weeks ago

    Hyderabad, Telangana, India Tableau Software Full time

    Job DescriptionRole DescriptionAn exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team. As a Global SOPS Contract Specialist, you are required to provide the highest level of internal support and guidance for Account Executives within our Global SMB businesses. This guidance includes but is not limited to deal structure...

  • HR Support Specialist

    1 week ago

    Hyderabad, Telangana, India beBeeSpecialist Full time US$ 90,000 - US$ 1,20,000

    Job Title: HR Support SpecialistJob Description:We are seeking a highly skilled and experienced HR Support Specialist to join our team. As an HR Support Specialist, you will provide exceptional support to our clients by delivering accurate and timely HR services.Key Responsibilities:Provide HR service center support to our clients, ensuring all inquiries and...

  • Global Support Contract Specialist

    3 weeks ago

    Hyderabad, Telangana, India salesforce. Full time

    To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category OperationsJob DetailsAbout SalesforceWere Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every industry...

  • Global Support Contract Specialist

    3 weeks ago

    Hyderabad, Telangana, India Tableau Full time

    Job DescriptionJob CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about...

  • Global Support Contract Specialist

    2 weeks ago

    Hyderabad, Telangana, India Tableau Full time

    Job DescriptionJob CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about...

  • Global Support Contract Specialist

    2 weeks ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 1,04,000 - ₹ 13,08,780 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Global Production Support/ Consultant Specialist

    2 weeks ago

    Hyderabad, Telangana, India HSBC Full time ₹ 15,000 - ₹ 28,00,000 per year

    Job descriptionSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest...

  • Global Support Contract Specialist

    2 weeks ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...