Training Development Professional

5 days ago

Tiruppur, Tamil Nadu, India beBeeDevelopment Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Opportunity

This role is responsible for designing, developing, and implementing training programs across multiple hotel properties to ensure consistent service excellence, operational efficiency, and brand compliance.

Key Responsibilities:

  • Design, develop, and deliver core training programs for onboarding, brand standards, guest service, compliance, and operations across all assigned hotels.
  • Customize training content to reflect the needs and culture of each property while maintaining brand alignment.
  • Implement blended learning strategies including in-person, on-the-job, virtual, and e-learning formats.
  • Ensure consistency in training quality across all properties.
  • Conduct training needs assessments in collaboration with hotel department heads and HR teams.
  • Monitor and analyze performance data, guest feedback, and quality audit scores to identify training gaps and improvement areas.
  • Develop targeted learning solutions based on business objectives and performance outcomes.
  • Deliver leadership development programs for supervisors, managers, and high-potential team members.
  • Coach hotel leadership teams on training techniques, team engagement, and performance management.
  • Support succession planning by identifying internal talent and preparing them for future roles.
  • Ensure all team members are trained in mandatory programs including health & safety, security, compliance, and brand-specific training.
  • Monitor compliance with training requirements and maintain accurate records across all properties.
  • Partner with brand corporate training teams to roll out new initiatives and ensure adherence to standards.
  • Establish strong working relationships with General Managers, HR teams, and department heads at each hotel.
  • Facilitate knowledge-sharing and best practices across hotels.
  • Support pre-opening training plans for new hotel openings or renovations.

Requirements:

  • Bachelor's degree in Human Resources, Hospitality Management, or related field (preferred).
  • Minimum 3-5 years of experience in a training role within the hospitality industry, with multi-property exposure preferred.
  • Experience with Learning Management Systems (LMS), e-learning platforms, and instructional design is an asset.

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