
Senior Process Improvement Specialist
3 days ago
We are seeking a proactive and analytical Business Analyst to support the design, execution, and optimization of business processes, tools, and initiatives across our network. This role will work closely with cross-functional teams (Sales, Training, Operations, Marketing, IT, Finance) to gather data, analyze trends, document processes, and ensure smooth rollouts of strategic projects.
This is a growth-oriented role, ideal for someone with 2–5 years of relevant experience who wants to deepen their expertise in business strategy, data analytics, and process improvement within the health & fitness industry.
The ideal candidate will have strong analytical and problem-solving abilities, proficiency in Excel/Google Sheets, and familiarity with Power BI, Tableau, or data visualization tools. Working knowledge of CRM systems, automation tools, or ERP software is preferred.
Key Responsibilities:
- Assist in mapping and documenting business processes across departments.
- Support data collection, analysis, and reporting for management dashboards.
- Evaluate and test new technology platforms and prepare business cases.
- Track progress of ongoing projects and backlogs, ensuring timely updates and follow-ups with stakeholders.
- Prepare presentations, reports, and SOPs for management and club-level communication.
- Coordinate with club teams during rollouts of new systems, incentives, or policies.
Required Skills and Qualifications:
- Bachelor's degree in business, commerce, economics, data analytics, IT, or related field.
- 4–5 years of relevant work experience in business analysis, process design, project management, or related functions.
- Strong written and verbal communication skills.
- Ability to work independently, manage deadlines, and coordinate with multiple teams.
- Detail-oriented with a process-driven mindset.
We Offer:
- Opportunity to learn directly under the leadership team.
- Exposure to strategic projects impacting our network.
- Hands-on experience in business process design, data analytics, and digital transformation.
- Career growth path within our fast-growing network.
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