
Security Operations Manager
3 days ago
Overview:
The SOC Lead will be responsible for managing the security operations centre, ensuring incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring. The role requires strong leadership skills, excellent communication, and analytical abilities.
Responsibilities:
- Lead and manage the SOC team in an MSSP environment.
- Ensure compliance to SLA, process adherence, and process improvisation to achieve operational objectives.
- Revise and develop processes to strengthen the current Security Operations Framework, review policies, and highlight challenges.
- Responsible for team resources, overall use of resources, and initiation of corrective action where required for the SOC.
- Creation of weekly, monthly, quarterly reports, dashboards, metrics for SOC operations and presentation to client and Sr. Mgmt.
- Interface both internal & external audits of the SOC.
- Ensure incidents and investigations are thoroughly documented for the purposes of facilitating record keeping, process improvement, lessons learned, trend analysis, and senior leadership reporting.
- Conduct regular review with customer stakeholders, build, and maintain positive working relationships with them.
- Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities.
- Isolate and remove malware.
- Conduct research, analysis, and correlation across a wide variety of all-source data sets (indications and warnings).
- Provide daily summary reports of network events and activity relevant to cyber defence practices.
- Receive and analyse network alerts from various sources and determine possible causes of such alerts.
- Notify designated managers, cyber incident responders, and articulate the event's history, status, and potential impact for further action in accordance with the organisation's incident response plan.
- Analyse and report system security posture trends.
- Assess adequate access controls based on principles of least privilege and need-to-know.
- Work with stakeholders to resolve computer security incidents and vulnerability compliance.
- Creating SIEM correlation rules, custom reports, integrating threat intelligence feeds.
- Administer, manage, configure, maintain, and support Security devices like Firewall, IDS/IPS, Proxies, Mail Gateways etc.
- Onboarding new customers in Build and Run and Build and Handover model.
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