Implementation Specialist

2 days ago

Agra, Uttar Pradesh, India beBeeSecurity Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: ServiceNow Security Operations Specialist

We are seeking a highly skilled and certified professional to lead and support Security Operations module implementations for our clients.

Main Responsibilities:

  1. Implementation & Configuration:
    • Lead end-to-end implementation of ServiceNow Security Operations modules
    • Configure and customize workflows, playbooks, data imports, dashboards, and business rules
    • Implement threat intelligence integrations (e.g., Anomali, Recorded Future) and vulnerability scanner integrations (e.g., Qualys, Tenable)
    • Build use-case-specific automation using Flow Designer or Security Orchestration (SOAR)
  2. Requirements Gathering & Design:
    • Collaborate with cybersecurity teams, risk & compliance, and IT operations to gather detailed requirements
    • Translate business requirements into technical specifications and implementation plans
  3. Integration & Automation:
    • Integrate ServiceNow SecOps with external tools such as SIEMs, CMDB, scanners, threat intel platforms, and ticketing systems
    • Develop orchestration and remediation workflows for auto-assignment, enrichment, escalation, and resolution
  4. Testing & Deployment:
    • Perform UAT, defect resolution, and cutover activities
    • Ensure system performance, scalability, and security compliance during deployment
  5. Documentation & Training:
    • Create solution design documents, implementation runbooks, and end-user training materials
    • Conduct knowledge transfer and handover sessions for clients and internal teams

Key Skills & Qualifications:

  • Strong knowledge of ServiceNow Security Operations architecture, data models, and module interdependencies
  • Proven experience with at least 2 full lifecycle implementations of VR and SIR
  • Experience integrating ServiceNow with security tools (Tenable, Qualys, Rapid7, Splunk, Azure Sentinel, etc.)
  • Hands-on scripting experience (JavaScript, Glide API)
  • Familiarity with MITRE ATT&CK, NIST, and SOC operations
  • Strong troubleshooting, debugging, and performance tuning skills
  • Excellent client communication and stakeholder management skills

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