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Senior IT Service Management Consultant

2 weeks ago

Bengaluru, Karnataka, India beBeeFreshservice Full time ₹ 1,20,00,000 - ₹ 1,50,00,000
Job Title:

A highly skilled IT Service Management Consultant is required to join our team.

  • Freshservice Platform Administration & Configuration
Key Responsibilities:
  • Freshservice Platform Administration
  • Configuration and Maintenance of Modules
Key Skills:
  • Strong Hands-on Experience in Freshservice Administration and Configuration
  • Sound Understanding of ITIL v3/v4 Framework
  • Experience in Service Catalog Design, Workflow Configuration, and SLA/OLA Implementation
  • Ability to Understand and Translate Business Requirements into ITSM Solutions